10 Troubleshooting
SMA Solar Technology AG
Operating manualSTP15-25TL-30-BE-en-1764
Event number Message, cause and corrective measures
7326
Webconnect update failed
Update of Webconnect module failed.
Corrective measures:
• Retry update.
• If the error recurs, contact the Service.
7701
7702
7703
Self diagnosis > Interference device
The cause must be determined by the Service.
Corrective measures:
• Contact the service.
8001
Derating occurred
The inverter has reduced its power output for more than ten minutes due to ex-
cessive temperature.
Corrective measures:
• Clean the cooling fins on the rear of the enclosure and the air ducts on
the top using a soft brush.
• Ensure that the inverter has sufficient ventilation.
8101
8102
8103
8104
Communication disturbed
The cause must be determined by the Service.
Corrective measures:
• Contact the service.
9002
Installer code invalid
The SMAGridGuard code entered is incorrect. The operating parameters are
still protected and cannot be changed.
Corrective measures:
• Enter the correct SMAGridGuard code.