11 Troubleshooting
SMA Solar Technology AG
Operating manualSTP50-4x-BE-en-23102
Event number Message, cause and corrective measures
7320
The device was successfully updated
The firmware update was completed successfully.
7330
Condition test failed
The testing of the update conditions was not successful. The firmware update
package is not suitable for this inverter.
7331
Update transport started
Update file is being copied.
7332
Update transport successful
Update file was copied successfully to the inverter's internal memory.
7333
Update transport failed
Update file could not be copied to the inverter's internal memory. In the event
of connection with the inverter via Wi-Fi network, a poor connection quality
can be the cause.
Corrective measures:
• Retry update.
• For Wi-Fi connection: Improve the Wi-Fi connection quality (e.g. via Wi-Fi
repeater) or establish connection with the inverter via Ethernet.
• If this message is displayed again, contact the Service.
7341
Update Bootloader
The inverter is performing a bootloader update.
7342
Update Bootloader failed
The bootloader update failed.
Corrective measures:
• Retry update.
• If this message is displayed again, contact the Service.
7347
Incompatible file
The configuration file is not suitable for this inverter.
Corrective measures:
• Ensure that the selected configuration file is suitable for this inverter.
• Retry import.
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