Contact SMA America, LLC
96 BeamBT-eng-BUS110712 User Manual
15 Contact
If you have technical problems concerning our products, contact the SMA Serviceline. We require the
following information in order to provide you with the necessary assistance:
• Hardware version of the Sunny Beam (see section 7.10.2)
•Sunny Beam with Bluetooth firmware version (see section 7.10.2)
• Firmware version of the SMA Bluetooth Piggy-Back in the inverter, if present
• Type and serial number of the inverter
In case you need to send in the Sunny Beam, remove the batteries first.