14 Password Information
14.1 Requirements for a Secure System Password
You increase the security of your password with the following measures:
• Select passwords containing at least eight characters.
• Use combinations of upper-case and lower-case letters, special characters and numbers.
• Do not use names or common words (e.g. "dog", "cat", "house").
• For the password, avoid using words that have any personal relevance to you such as the
names of persons or pets, personnel numbers, identification numbers or car license plates.
• Do not repeat names or words (e.g. "househouse" or "catcat").
• Do not use combinations of numbers or letters in the same order as they appear on your
keyboard (e.g. "12345", "qwert").
14.2 Required Passwords
SunnyPortal Password
You can log into SunnyPortal with the SunnyPortal password.
If you register a PV system in SunnyPortal, you must specify a SunnyPortal password during
registration.
If you have registered as a new user in Sunny Portal (see Section13.2, page121), you will receive
an e‑mail with a SunnyPortal password.
You can change the SunnyPortal password (see Section14.3, page124).
System Password
All devices connected via BLUETOOTH or Speedwire with the same password form a system. For
this reason, a password used for all devices in a system is called a system password.
You can only access the devices in your PV system via your communication product (e.g.
SunnyExplorer, SunnyHomeManager) if all devices have the same password.
You must define the system password in SunnyPortal when you register the SunnyHomeManager
system. The system password that you defined upon registration of the SunnyHomeManager is the
password of the user group Installer. You can change the system password (see Section14.3,
page124).
14.3 Changing Passwords
Changing the SunnyPortal Password
Requirement:
☐ You must be a Standard user, Installer or PV system administrator (see Section13.1,
page120).
SunnyPortal password requirements:
☐ The SunnyPortal password can have a maximum of eight characters.
14 Password Information
SMA Solar Technology AG
User ManualHoMan_Portal-BA-en-20124