11 Troubleshooting
SMA Solar Technology AG
Operating manual STP50-40-BE-en-15 89
Event number Message, cause and corrective measures
7350
Transfer of a configuration file has started
The configuration file is being transferred.
7351
Update WLAN
The inverter is updating the WLAN module.
7352
Update of WLAN not successful
The update of the WLAN module failed.
Corrective measures:
• Retry update.
• If this message is displayed again, contact the Service.
7353
Update time zone database
The inverter is updating the time zone database.
7354
Update of time zone database not successful
The update of the time zone database failed.
Corrective measures:
• Retry update.
• If this message is displayed again, contact the Service.
7355
Update WebUI
The inverter is updating the inverter user interface.
7356
Update of the WebUI not successful
The update of the inverter user interface failed.
Corrective measures:
• Retry update.
• If this message is displayed again, contact the Service.
7619
Communication fault with meter unit > Check communication to meter
The inverter is not receiving any data from the energy meter.
Corrective measures:
• Ensure that the energy meter is correctly integrated into the same network
as the inverter (see energy meter manual).
• For WLAN connection: Improve the WLAN connection quality (e.g. via
WLAN repeater) or connect the inverter with the DHCP server (router) via
Ethernet.
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