Smith & Nephew TRIGEN SURESHOT

Questions and Answers

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Michael MooreAug 20, 2025
What to do if TRIGEN™ SURESHOT™ Targeter is not recognized (error message) in Smith & Nephew TRIGEN SURESHOT?
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  Dustin GreenAug 20, 2025
  To fix a TRIGEN™ SURESHOT™ Targeter not being recognized, first, unplug the Targeter, wait 10 seconds, and then plug it back in. If that doesn't work, power off the Trauma Interface, securely connect the Targeter, and then power the Trauma Interface back on. If the issue persists, you may need to replace the Targeter with a new unit, as there may be an error reading data, a connection issue, or damage to the Targeter.
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Craig FullerAug 22, 2025
Why does the field accuracy check fail with Smith & Nephew TRIGEN SURESHOT Laboratory Equipment?
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  savannah70Aug 22, 2025
  If the field accuracy check fails on your Smith & Nephew Laboratory Equipment, it might be due to metal interference. Ensure you remove any metal objects from the targeting field. Also, DO NOT perform the test with the Targeter still in the autoclave tray, as metal interference will occur. Verify that the Field Accuracy Gauge is fully seated within the Targeter port and the knob is hand-tightened to the Targeter. Check that the META Set Stop is correctly oriented and tightened securely to the Field Accuracy Gauge. Ensure the probe is oriented properly and inserted to the “REF” notches on the probe body. If problems persist, replace the probe or the Targeter.
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Sandra EvansAug 25, 2025
How to fix HDMI video out not functioning on Smith & Nephew Laboratory Equipment?
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  Travis EdwardsAug 25, 2025
  If the HDMI video output is not functioning on your Smith & Nephew Trauma Interface, ensure the HDMI cable is properly connected to both the Trauma Interface and the video monitor. If that doesn't work, try replacing the HDMI cable. Also, ensure that the correct input is selected on the video monitor. Disconnect the VGA cable, as only one video output is possible at a time.
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Randy GonzalesAug 26, 2025
How to fix VGA video out not functioning on Smith & Nephew TRIGEN SURESHOT Laboratory Equipment?
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  Timothy WilsonAug 26, 2025
  If the VGA video output is not working on your Smith & Nephew Trauma Interface, ensure the VGA cable is securely connected to both the Trauma Interface and the video monitor before powering on the Trauma Interface. If that doesn't resolve the issue, try replacing the VGA cable. Make sure the correct input is selected on the video monitor. Disconnect the HDMI cable, as only one video output is possible at a time.
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rhondaandersonAug 28, 2025
What to do if the probe is not recognized by Smith & Nephew TRIGEN SURESHOT?
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  melinda56Aug 28, 2025
  To resolve the issue of a probe not being recognized by Smith & Nephew Laboratory Equipment, first, unplug the probe, wait 10 seconds, and then plug it back in. If that doesn't work, try a different port on the front of the unit. If it still isn't recognized, power off the Trauma Interface, securely connect the probe, and then power the unit back on. As a last resort, replace the probe with a new one, as there could be an error reading data, a connection issue, or the probe could be damaged.
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Stephanie HutchinsonAug 30, 2025
Why does drill depth measurement trigger but cancel on Smith & Nephew TRIGEN SURESHOT Laboratory Equipment?
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  nharperAug 30, 2025
  If the drill depth measurement triggers but then cancels on your Smith & Nephew Laboratory Equipment, avoid rotating the Targeter during the action. Also, maintain alignment when targeting circles, as the angle to the nail hole should not be greater than 15 degrees.
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Judy MillerSep 1, 2025
Why do red and green targeting circles representing the drill sleeve appear incorrect on Smith & Nephew TRIGEN SURESHOT?
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  qhensonSep 1, 2025
  To address red and green targeting circles that appear incorrect on the drill sleeve when using Smith & Nephew Laboratory Equipment, first verify that the correct drill sleeve length is selected from the software menu. Remove any metal objects from the targeting field. Ensure the probe is correctly oriented and seated in the notches of the set stop. If problems persist, verify probe accuracy with the Field Accuracy Gauge.
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iochoaSep 2, 2025
What to do if the drill sleeve cannot be removed from TRIGEN SURESHOT Targeter in Smith & Nephew Laboratory Equipment?
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  evaughnSep 2, 2025
  If you are unable to remove the drill sleeve from the TRIGEN SURESHOT Targeter on your Smith & Nephew Laboratory Equipment, it is likely due to over-tightening of the drill sleeve. Use the Slotted Hammer from the instrument tray as a wrench to unscrew the drill sleeve counter-clockwise from the Targeter.
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Robert JonesSep 4, 2025
How to troubleshoot Trauma Interface unit without power for Smith & Nephew Laboratory Equipment?
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  Molly KennedySep 5, 2025
  To resolve the issue of the Trauma Interface unit not having power, ensure the mains power plug is properly inserted into a reliable power supply. Check that there is power at the wall outlet. Also, inspect the mains power fuses to see if one or both have blown.
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Amanda AustinSep 6, 2025
Why is the nail not visible on the screen of Smith & Nephew Laboratory Equipment?
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  Kelly HuffSep 6, 2025
  If the nail is not visible on the screen of your Smith & Nephew Laboratory Equipment, it may be due to metal interference within the TRIGEN SURESHOT electromagnetic field. Try removing any metal objects from the targeting field. Also, ensure the TRIGEN SURESHOT Targeter and probe are within range of each other by moving the TRIGEN SURESHOT Targeter closer to the sensor end of the probe.

Summary

Device Description

Indications for Use

Specifies approved applications for the TRIGEN SURESHOT Distal Targeting System.

Contraindications

Lists conditions or situations where the system should not be used.

Training

Information regarding required operator training for system use.

Plausibility Check

Guidance on verifying system operation and software targeting.

Warnings and Cautions

Critical safety warnings and precautions for operating the system.

Cleaning and sterilization

Instructions for cleaning and sterilizing system components.

Repair or modifications to the system

Policy on system servicing and unauthorized modifications.

Warnings and Cautions

Modifications;additions to the software

Restrictions on software installation and modifications.

Electrical safety warning

Essential precautions to prevent electric shock during operation.

Maintenance

Requirements and recommendations for system maintenance.

Recycling

Guidelines for proper disposal of electronic equipment.

Quick Start Guide

Where to find the components

Identifies the main components of the TRIGEN SURESHOT system.

Front panel layout

Diagram and explanation of the front panel interface.

Rear panel layout

Diagram and explanation of the rear panel connections.

Applied Parts for Targeting

TRIGEN SURESHOT Targeter

Details on the Targeter as an applied part.

TRIGEN SURESHOT Probes

Details on the probes as applied parts.

Surgical Procedure - OR preparation

Trauma Interface setup

Setting up the Trauma Interface in the non-sterile location.

Software configuration

Enabling/disabling software features like nail types and options.

TRIGEN SURESHOT Targeter connection

Connecting the Targeter to the Trauma Interface.

Surgical Procedure - After IM Nail Assembly to the Drill Guide

Probe selection and assembly

Assembling the correct probe and set stop for the IM nail.

Probe connection

Connecting the probe to the Trauma Interface and verifying connection.

Drill sleeve selection

Selecting the appropriate drill sleeve length for the procedure.

Implant selection screen

Selecting the TRIGEN IM Nail and size for use.

Drill sleeve attachment

Securely attaching the selected drill sleeve to the Targeter.

Locking hole accuracy check in the operative field

Verifying the accuracy of the probe and set stop in the operative field.

Optional - Field accuracy check

Performing an optional field accuracy check.

On-screen Nail Rotation

Rotation using Targeter

Manipulating nail rotation by rotating the Targeter.

Rotation using Monitor

Adjusting nail rotation using the monitor display.

Surgical Procedure - Distal Targeting

Probe and set stop insertion

Inserting the probe and set stop into the IM nail.

Skin incision

Making the initial incision over the desired locking hole.

Targeting the locking hole

Positioning the Targeter for accurate locking hole targeting.

Surgical Procedure - Drill Depth Measurement

Option 1: Measure off Drill Bit Calibrations

Measuring drill depth using calibrations on the drill bit.

Option 2: Measure Using Drill Depth Software

Using the software feature to measure drill depth.

Navigation Screen Operation

Overview mode

Displaying the IM nail in overview mode for general location.

Drilling mode

Displaying the IM nail in drilling mode for precise targeting.

Shutting Down the System, Storage, and Transport

Shutting down the system

Procedure for safely shutting down the Trauma Interface.

Storage and transport

Guidelines for storing and transporting the system.

Maintenance

Field accuracy check

Procedure to verify device accuracy annually or as needed.

Field accuracy check steps

Step-by-step guide for performing the accuracy check.

Software upgrades

Process for installing software updates using a USB stick.

Cleaning and disinfection

Recommended methods for cleaning the Trauma Interface.

Replacing fuses

Instructions on how to replace fuses in the unit.

Technical information

Availability of technical details and schematics.

Service

Electrical interference

Measures to correct interference with other electrical equipment.

Environmental protection

Information on the disposal of electronic components.

Troubleshooting

Trauma Interface unit is without power

Diagnosing and resolving power issues with the Trauma Interface.

Buttons or items are difficult to select on the touchscreen

Addressing issues with touchscreen responsiveness.

VGA video out not functioning

Troubleshooting problems with VGA video output.

HDMI video out not functioning

Troubleshooting problems with HDMI video output.

TRIGEN SURESHOT Targeter not recognized (error message)

Resolving issues when the Targeter is not detected.

Probe not recognized

Resolving issues when the probe is not detected.

Probe will not insert to the proper depth in the nail

Troubleshooting probe insertion depth problems.

Nail not visible on the screen

Addressing issues where the nail image is not displayed.

Drill bit too short

Resolving issues when the drill bit is too short.

Drill bit too long

Resolving issues when the drill bit is too long.

Targeting circles incorrect

Correcting inaccurate targeting circle display for the drill sleeve.

Targeting missed the intended hole

Diagnosing and fixing issues with missed target holes.

Drill sleeve removal issues

Resolving problems with removing the drill sleeve.

Step drill compatibility

Troubleshooting compatibility issues with step drills.

Field accuracy check fails

Resolving issues when the field accuracy check fails.

Drill Depth Measurement will not trigger

Troubleshooting why the drill depth measurement feature won't activate.

Drill Depth Measurement triggers but cancels

Resolving issues where drill depth measurement is cancelled.

Combo Drill Sleeve selection unavailable

Enabling the Combo Drill Sleeve option.

META-TAN nail selection unavailable

Enabling the META-TAN nail selection feature.

On-screen Nail Rotation feature not working

Troubleshooting the on-screen nail rotation feature.

Power button malfunction

Resolving issues with the on-screen power button.

On-screen text in foreign language

Changing the on-screen display language.

Product Label and Transportation Case Label

Technical Specifications

Parts and Accessories List

Guidance and Manufacturers Declaration

Electromagnetic emissions, immunity and separation distances

Guidelines on system emissions and required separation distances.

Compliant cables and accessories

List of accessories that ensure EMC compliance.

Guidance and manufacturers declaration - electromagnetic immunity

System immunity to electromagnetic disturbances.

Recommended separation distances for RF equipment

Specific separation distances for RF equipment.

Warranty

Service Replacement Units Warranty

Warranty terms for service replacement units.

Service Replacement Program

Details on the 24-hour service replacement program.

Repair Service Program

Information on out-of-warranty repair services.