Chapter 9 • Service and Support
85
SHIPMENT OF NAVIGATOR K2 KEYPAD FOR SERVICE
Sonance will pay all labor and material expenses for all repairs covered by this
warranty. If necessary repairs are not covered by warranty, or if a unit is examined
which is not in need of repair, you will be charged for the repairs or examination.
If it is necessary to ship the Navigator K2 keypad for service:
Please pack it securely and we suggest that it be insured.
Do not include accessories such as power cords or manuals.
Please back up your internal program. Although every effort is made to save
this data and reload it after repair, Sonance is neither liable for its loss, nor
responsible for providing a back up for you.
You must pay any shipping charges incurred in getting your Navigator K2 keypad to
Sonance. Sonance will pay reasonable return shipping charges via a carrier of our
choice to any destination within the United States if the repairs are covered under
warranty.
A copy of the original dated sales receipt must be provided whenever warranty
service is required. You will need this receipt to establish the date of purchase.
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