Cyber-shot User Guide
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Before Use
Shooting
Viewing
Using MENU items (Shooting)
Using MENU items (Viewing)
Changing settings
Viewing images on a TV
Using with your computer
Printing
Troubleshooting
Precautions/About this camera
Contents list
Top page > Troubleshooting > Troubleshooting > Computers
Computers
Your computer does not recognize the camera.
● Set [USB Connection] to [Mass Storage]. [Details]
● Use the micro USB cable (supplied).
● Disconnect the USB cable from both the computer and the camera, and connect it again firmly.
● Disconnect all equipment other than the camera, the keyboard and the mouse from the USB connectors of your computer.
● Connect the camera directly to your computer without passing through a USB hub or other device.
● Set [USB Power Supply] to [Off]. Your computer may recognize the camera.
Cannot import images.
● Connect the camera and your computer correctly making a USB connection. [Details]
● When you shoot images with a memory card formatted by a computer, you may not be able to import the images to a computer. Shoot using a
memory card formatted by the camera. [Details]
After making a USB connection, “PlayMemories Home” does not start automatically.
● Make the USB connection after the computer is turned on.
Cannot play back images on your computer.
● If you are using “PlayMemories Home”, refer to “PlayMemories Home Help Guide.” [Details]
● Consult the computer or software manufacturer.
The image and sound are interrupted by noise when you view a movie on a computer.
● You are playing back the movie directly from the memory card. Import the movie to your computer using “PlayMemories Home” and play it back.
[Details]
Images exported from a computer cannot be viewed on the camera.
● Use “PlayMemories Home” to copy images stored on a PC into this camera and view them on the camera.
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Copyright 2012 Sony Corporation
http://esupport.sony.com/docs/dvimag/DSCRX100_guide/en/contents/10/02/04/04.html7/26/2012 10:58:29 PM
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