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General| Brand | Sony |
|---|---|
| Model | Recorder |
| Category | DVD VCR Combo |
| Language | English |
Details the program's purpose, overview, and essential eligibility requirements for participants.
Specifies key dates for sales, claims, and redemptions within the program.
Information on participant numbers and the types of eligible products.
Explains how awards are earned, the payout structure, and available redemption options.
Provides contact information for customer service and fax lines for program inquiries.
Details program communications, including monthly electronic newsletters.
Details the online enrollment process for individual participants.
Explains the automatic enrollment process for participants via authorized dealers.
Describes the enrollment process for participants who purchase directly from Sony.
Lists and defines different participant levels and categorizes them by type.
Details the steps for online participants to claim purchases and submit invoices.
Describes how claims are processed for newly authorized dealers starting April 2004.
Details the audit process for claims submitted by online participants.
Outlines audit processes for dealer and Direct Sales File participant claims.
Details dealer file formats, processing, schedule, and naming conventions.
Describes DSF processing, including account types and file layouts.
Describes how participants redeem Rewarding Recording Dollars via the online catalog.
Details fulfillment for electronic, professional products, gift cards, and apparel.
Details process for handling damaged Sony Electronics products received by end users.
Describes procedures for handling products lost in transit or shipped incorrectly.
Explains processes for returning or handling damaged Sony Gift Card rewards and apparel.
Allows participants to view their account summary and available rewards.
Provides reports and admin access for DSM/RM and VIPs.
Details website navigation, including Home, What's New, My Account, and Program Details sections.
Provides access to the Rewards Catalog and highlights program promotions.
Details admin access for MEC, DSM/RM, VIPs, and website support links.
Lists contact information for Sony, Meridian, and Dealer program teams.
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