SONY®
LIMITED
WARRANTY
U.S. and Canada only - 1
year
I Video & Audio I
Sony
Electronics
Inc.
solely
for
purchases
made
in
the
United
States
and
Sony
of
Canada
Ltd.
solely
for
purchases
made
in
Canada
(collectively
''Sony")
warrants
this
product
against
defects
in
material or
workmanship
for
the
original owner
and
any
subsequent
end
user
owner(s)
("You"
or
"Your")
for
the
time
period
set
forth
above
as
set
forth
herein.
Pursuant
to this
Limited
Warranty,
Sony
will,
at
its
option,
(i)
repair
the
product
using
new
or
refurbished
parts or
(ii)
replace
the
product
with
a
new
or
recertified/refurbished
product of
the
same
(or
similar)
model.
For
purposes of this
Limited
Warranty,
"recertified" or "refurbished"
means
a product
or
part that
has
been
returned
to
its
original
specifications.
In
the event of a defect, these are Your exclusive
remedies.
Sony
does
not
warrant
that
the
operation
of
the product
will
be
uninterrupted
or
error-free.
Term: For the time period set forth above from the original date of purchase of the product when purchased directly from Sony or Sony authorized dealer
(To
determine if a dealer
is
in
the Sony authorized dealer network, please visit
US:
www.sony.com/retailers; Canada: https://dealerlocator.sony.ca/locator; or contact
Sony directly), Sony will, at its option, repair
or
replace with a
new,
recertified or refurbished product or part, any product
or
part determined to
be
defective.
This Limited Wanranty covers only the hardware components packaged with
the
product.
It
does not cover separate accessories, technical assistance
for
hardware
or software usage
and
it does not cover any software products whether or not contained
in
the product, and other included content;
any
such software or other included
content is provided
"AS
IS" unless expressly provided
for
in
any enclosed software Limited Warranty or
End
User License Agreement. Please refer to the
End
User
License Agreement(s) included with the product for
Your
rights
and
obligations
with
respect
to
the
software or other included content.
If
You
purchased
an
extended
service
plan,
please refer to
the
service plan for the coverage, duration
and
terms
of
service. Extended service plans are not governed
by
this Limited
Warranty.
To
obtain
warranty
service,
You
must
deliver
the
product,
in
either
its
original
packaging
or
packaging
affording
an
equal
degree
of
protection
to
a Sony
authorized
S8IVice
center
together
with
a
dated
purchase
receipt
in
order
to
obtain
warranty
service.
Sony
cannot
guarantee
that
it
will
be
able
to
repair
any
product
under
this
warranty
or
make a
product
exchange
without
risk
to
or
loss of
software
or
data It Is
Your
responslblllty to
remove
or
backup
any
removable media or parts, data, software or
other
materials
You
may
have stored or preserved on
Your
product. It Is
likely
that
any
media or parts, data, software,
or
other materials (like pictures, music, videos, etc.) will be
lost
or reformatted
during service and Sony will not be responsible for any such damage or loss. Contact the
following
for
specific
instructions
on
how
to
obtain
warranty
service
for
Your
product:
For purchases made in the UNITED STATES:
Visit Sony's Website: www.sony.com/support
Or call the Customer Experience Center: 1-800-222-SONY (7669)
To
register
Your
product or for contact information
to
purchase accessories or parts
go
to Sony's Website
For purchases made in CANADA:
Visit Sony's Website: www.sony.ca/support
Or call the Customer Experience Center: 1-877-899-SONY (7669)
To
register
Your
product or for contact information
to
purchase accessories or parts
go
to Sony's Website
On-site service for televisions
of
certain dimensions may be available to a customer living within a 50km radius
of
an
authorized Sony service facility, provided the
residence
can
be
accessed by
an
on-road service vehicle.
Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part or replacement, recertified or refurbished product for the
remainder of the original Limited Warranty period or for ninety (90)
days,
whichever is
longer.
Any
parts or product replaced under this Limited Warranty will become
the property of
Sony.
Any
replacement, recertified or refurbished product provided under this Limited Warranty
may,
at Sony's option, vary
in
color and/or cosmetic
design from the original product and may not include any original engraving or similar customization/personalization.
~
is
not
responsible
for,
and
this
Limited
Warranty
does
not
cover
,
any
damage
arising
from
a
failure
to
operate
the
product
within
its
intended
uses,
or
otherwise
follow
Ifie
owner's
manual
and
safety
instructions
relating
to
the
product's
use
and
installation.
This
Limited
Warranty
only
covers
product
issues
caused
by
defects
in
material
or
workmanship
during
ordinary consumer
use.
This
Limited
Warranty
does
not
cover
products
purchased
from
sources
other
than
Sony
or a
Sony
authorized
dealer
(including
non-authorized
online
auctions),
or
issues
due
to:
(i)
outdoor
exposure
and
other
acts
of
nature;
(ii)
power
surges;
(iii)
accidental
damage;
(iv)
abuse;
(v)
limitations
of
technology;
(vi)
cosmetic
damage;
(vii)
contact
with
liquid,
heat,
humidity or
perspiration,
sand,
smoke,
or
foreign
materials;
(viii)
use
of
parts or
supplies
not
sold or
authorized
by
Sony;
(ix)
servicing
not
authorized
or
performed
by
Sony
or
a Sony
authorized
service
center;
(x)
computer
or
internet
viruses,
bugs,
worms,
or
Trojan
Horses;
(xi)
malfunctions
due
to
peripherals/accessories;
(xii)
modifications of or
to
any
part of
the
product,
including
"rooting"
or
other
modifications
to
control
the
behavior
of
the
product
or
any
factory
installed
operating
system;
(xiii)
consumable
parts
such
as
batteries;
or
(xiv)
any
product
where
the
factory-applied
serial
number
has
been
altered
or
removed
from
the
product.
Further,
to
the
extent
this
product
incorporates
use of a
display,
please
note
that
a
display
contains
hundreds
of
thousands
of
individual
pixels,
and
displays
typically
contain
a
small
number
of
pixels
that
do
not
function
properly.
This
Limited
Warranty
does
not
cover
up
to
.01
%
pixel
outages
(small
dot
picture
elements
that
are
dark or incorrectly
illuminated).
This Limited
Wacranty
does not cover Sony products sold "AS IS" or "WITH ALL
FAULTS"
or consumables (such as fuses or disposable batteries). Sony will not
replace missing components
from
any package purchased "Open
Box"
or
"AS
IS".
This
Limited Warranty
is
valid only
in
the United States and Canada
(as
applicable).
LIMITATION ON DAMAGES: SONY SHALL
NOT
BE
LIABLE FOR
ANY
INCIDENTAL
OR
CONSEQUENTIAL DAMAGES
FOR
BREACH OF
ANY
EXPRESS
OR
IMPLIED WARRANTY
OR
CONDITION
ON
THIS
PRODUCT.
NOR
SHALL RECOVERY OF ANY KIND AGAINST SONY
BE
GREATER
THAN THE ORIGINAL
PURCHASE
PRICE
OF THE PRODUCT
FROM
SONY
OR
AN
AUTHORIZED SONY DEALER.
DURATION
OF
IMPLIED WARRANTIES OR CONDITIONS: EXCEPT
TO
THE EXTENT PROHIBITED BY APPLICABLE
LAW,
ANY IMPLIED WARRANTY OF
MERCHANTIBILITY
OR
FITNESS FOR A PARTICULAR PURPOSE
ON
THIS PRODUCT IS LIMITED
IN
DURATION
TO
THE DURATION OF THIS LIMITED
WARRANTY.
Some
jurisdictions do not
allow
the
exclusion or limitation of incidental or consequential
damages,
or allow limitations
on
how
long
an
implied warranty
lasts,
so
the
above
limitations or exclusions
may
not
apply to
You.
This
Limited
Warranty gives
You
specific
legal
rights
and
You
may
have
other rights
which
vary
from
jurisdiction to jurisdiction.
For purchases made
in
the U.S.: Read the following Dispute Resolution/Arbitration provision carefully.
It
details Your rights and Instructions should a
dispute related
to
the product arise.
What Happens If We Have A Dispute: Should a dispute or claim arise related to the product,
Your
purchase and/or use of the product, the terms
of
this Limited
Warranty,
or any service provided under the terms of this Limited Warranty (including any repair or replacement) ("Dispute"),
You
and
Sony agree that the Dispute
shall be resolved exclusively through binding arbitration.
YOU
UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING
TO
ARBITRATION,
YOU
ARE
GIVING
UP
THE RIGHT
TO
LITIGATE
(OR
PARTICIPATE
IN
AS A PARTY
OR
CLASS MEMBER)
IN
ANY DISPUTES
IN
COURT.
You
also agree
that
ANY
DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER
YOUR
INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT
TO
HAVE
ANY DISPUTE
HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION,
OR
PRIVATE
ATTORNEY GENERAL ACTION. Despite the
above,
You
have
the right to litigate any Dispute
on
an
individual basis
in
small claims court
or
other similar court of limited jurisdiction,
to
the extent the amount at issue does
not exceed $15,000, and as long as such court has proper jurisdiction and all other requirements (including the amount in controversy) are satisfied.
Arbitration Instructions.
To
begin Arbitration, either
You
or Sony must make a written demand to the other for arbitration. The Arbitration will take place before a single
arbitrator. The arbitration will
be
administered
in
keeping with the Expedited Procedures of the Commercial Arbitration Rules and the Supplementary Proceedings
for
Consumer-Related disputes ("Rules") of the American Arbitration Association
("AAA"),
when
applicable and in effect
when
the claim
is
filed.
You
may
get a copy
of AAA's Rules by contacting AAA at (800) 778-7879 or visiting www.adr.org. The filing fees to begin and carry out arbitration will
be
shared between
You
and
Sony,
but
in
no
event shall
Your
fees
ever exceed the amount allowable
by
the special rules for Consumers Disputes provided for
by
AAA,
at which point Sony will cover
all
additional administrative fees
and
expenses. This does not prohibit the Arbitrator
from
giving the winning party their fees
and
expenses of the arbitration when
appropriate pursuant to the
Rules.
Unless
You
and
Sony agree differently, the arbitration will take place
in
the county
and
state where
You
live,
and
applicable federal
or state
law
shall govern the substance
of
any
Dispute during the arbitration.
However,
the
Federal
Arbitration
Act,
9
U.S.C.
§
1,
et seq., will govern the arbitration itself
and
not
any
state law
on
arbitration. The Arbitrator's decision will be binding
and
final, except
for
a limited right of appeal under the Federal Arbitration
Act.
Opt-Out Instructions.
IF
YOU
DO
NOT
WISH
TO
BE BOUND BY THE BINDING ARBITRATION PROVISION, THEN:
(1)
You
must notify Sony
in
writing within
30
days of the date that
You
purchased the product;
(2)
Your
written notification must
be
mailed
to
Sony Electronics Inc., 16535 Via Esprillo, MZ 1105,
San
Diego
CA
92127, Attn: Legal Department; AND
(3)
Your
written notification must include
(a)
Your
NAME,
(b)
Your
ADDRESS,
(c)
the
DATE
You
purchased the product, and
(d)
a clear statement that
"YOU
DO
NOT WISH
TO
RESOLVE
DISPUTES
WITH
ANY
SONY ELECTRONICS ENTITY THROUGH ARBITRATION AND/OR
BE
BOUND
BY THE CLASS ACTION WAIVER."
Opting
out of
this
dispute
resolution
procedure
will
not
affect
the
coverage
of
the
Limited
Warranty
in
any
way,
and
You
will
continue
to
enjoy
the
benefits
of
the
Limited
Warranty.
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