Sony Xperia XZ2 Series

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Troubleshooting guide

Why doesn't the touchscreen react to small finger movements? (Xperia

XZ2 series)

You might experience that the touchscreen does not react to touch when using narrow

movements or swipes.

This is improved in software build number:

 51.1.A.4.265 or higher for Xperia XZ2 and Xperia XZ2 Compact.

 52.0.A.3.126 or higher for Xperia XZ2 Premium.

Tip: To check your device's current software version, find and tap Settings > System > About

phone > Build number.

Tap or click for information about new software updates for Xperia XZ2, Xperia XZ2 Compact

or Xperia XZ2 Premium.

Note! Software updates are released at different times depending on the operator, market, region

or country. Therefore, we cannot give you an exact date for when a specific update will be

available for your device. In addition, network operators and specific markets may choose not to

use the updates for specific models.

Affected Xperia devices

 Xperia XZ2

 Xperia XZ2 Compact

 Xperia XZ2 Premium

Affected software versions

 51.1.A.4.225 or lower (Xperia XZ2 and Xperia XZ2 Compact)

 52.0.A.3.84 or lower (Xperia XZ2 Premium)

Sony Xperia XZ2 Series - User Manual