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SpectraLink
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87 Series
SpectraLink 87 Series User Manual
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1725
-
86984
-000 Rev
: P
September 2016
Spectralink
84
-Seri
es Wireless Teleph
one
Administration G
uide
2
Table of Contents
Default Chapter
3
Default Chapter
3
Table of Contents
3
About this Guide
11
Recommended Software Tools
12
Spectralink References
13
Conventions Used in this Document
15
Writing Conventions
16
Part I: Getting Started
17
Chapter 1: Welcome to the Spectralink 84-Series Handsets
18
Key Features of Your Spectralink Handsets
20
Chapter 2: System Overview
21
Network Configuration
22
Understanding Spectralink Phone Software Architecture
23
What Is the Spectralink Software
24
What Are the Resource Files
25
Part II: Setting up Your Environment
26
Chapter 3: Setting up Your Device Network
27
Provisioning Server Discovery
28
Supported Provisioning Protocols
29
Network Configuration Menus
30
Network Configuration Menu
31
Provisioning Server Menu
32
Network Interfaces Menu
34
Syslog Menu
39
Login Credentials Menu
40
TLS Security Menu
41
Chapter 4: Setting up the Provisioning Server
43
Provisioning Server Security Notes
44
Downloading Spectralink Software Files to the Provisioning Server
46
Spectralink 84-Series Hardware Ids
47
Deploying and Updating Spectralink Handsets with a Provisioning Server
48
Shortcut Method to Deploy Spectralink Handsets with a Provisioning Server
49
Upgrading Spectralink Software
51
Chapter 5: Understanding the Files Written by the Handsets
52
Log Files
53
Deleting the Override File
54
Call List
55
Part III: Configuring Features
58
Chapter 6: Features that Cannot be Configured
59
Low-Delay Audio Packet Transmission
60
Synthesized Call Progress Tones
61
Chapter 7: Configurable Features on the User Menus
62
Keypad Lock
66
Multi Key Answer
67
Time and Date Display
77
Synchronizing with SNTP
79
User Preferences Parameters
80
Chapter 8: Features Configured by the Administrator
82
Autocomplete List
82
Audio Settings
83
Voice
84
Automatic Off-Hook Call Placement
85
Background Images
86
Backlight off While Phone Is Charging
87
Feature and Basic Settings Menu Password
88
Call Hold
89
Call Handling Features
91
Call Park and Retrieve
92
Missed Call Notification
93
Call Lists
95
Conference Calls
97
Corporate Directory
98
Default Ring Tones and Alert Tones
101
Call Progress Patterns
104
Do Not Disturb
106
DTMF Event RTP Payload
107
Emergency Calls
108
Emergency Dial Via Duress Button
109
Enhanced Feature Keys
111
Guidelines for Configuring Enhanced Feature Keys
112
Understanding Macro Definitions
115
Prompt Macro Substitution
117
Expanded Macros
118
Features Softkey Menu Options Customization
120
Example Softkey Configurations
122
Handsfree Settings
125
Bluetooth Headset Support
126
Local Contact Directory
129
Provisioning the Seed Directory
130
Configuring the Contact Directory
132
Editing the Users' Macaddress-Directory.xml File
133
Location Services (Ekahau)
135
Microsoft Exchange Calendar Integration
136
Open Application Interface
138
Passwords – User and Administrator
139
Personal Alarms
141
Administrator Configurable Options
142
User Experience
144
Integration with Third Party Applications
147
XML API Detail
151
Configuration Template
152
Phone Lock
153
Provisional Polling of Spectralink Handsets
155
Push-To-Talk and Group Paging
156
Push-To-Talk
157
Group Paging
159
Quick Barcode Connector Application
161
Multiple Registrations
164
Multiple Concurrent Calls
165
Flexible Call Appearances
167
Placing Authorized (Emergency) Calls Without Logging in
169
Voicemail Integration
170
Voipprot
172
Web Browser
178
Chapter 9: Web Application Parameters
183
Web Browser Parameters <Mb
184
Push Request Parameters
185
State Polling Parameters <Apps.statepolling
185
Telephony Notification Parameters (Apps.telnotification
187
Open Application Interface Parameters <Oai
189
Telephony Notifications
190
Personal Alarms
191
Chapter 10: System-Level Parameters
192
Understanding Digital Certificates
193
About Digital Certificates
195
Configuring Certificates
196
Generating a Certificate Signing Request
207
Downloading Certificates to a Spectralink Phone
208
Behavior When the Primary Server Connection Fails
209
Incoming Signaling Validation
211
Instant Messaging
212
IP Type-Of-Service
215
Logging Parameters
216
Level/> <Change/>And<Render
217
Sched
218
Microsoft Skype for Business Integration
219
Network Address Translation
219
Provisioning Server System Settings
220
Request
221
Dot1X><Eapollogoff
222
Server Redundancy
225
About the Optional Failover Behaviors
226
Fallback Deployments
229
Failover Deployments
230
Supporting 802.1X Authentication
233
Tcpipapp
235
Keepalive
236
Tones <Tones
237
Web Configuration Utility
238
Chapter 11: Special Use Cases
239
Band Steering
240
Bridged Line Appearance
242
Local Digit Map
243
Understanding Digit Map Rules
244
Location Values for E.911 Services
249
Real-Time Transport Protocol Ports
250
Shared Line Appearances
251
Shared Call Appearance Signaling
252
Static DNS Cache
253
Using Static DNS Cache for Redundancy
258
DNS Cache <Dns
259
Srv <Srv
260
Voice Activity Detection
264
Chapter 12: Troubleshooting Your Spectralink Handsets
266
Troubleshooting Flow Diagram
267
Understanding Error Message Types
268
Spectralink Software Error Messages
270
Status Menu
275
Log Files
276
Logging Modules
278
Managing the Phone's Memory Resources
280
Checking the Phone's Available Memory
281
Managing the Phone Features
282
Testing Phone Hardware
283
Uploading a Phone's Configuration
284
Network Protocols and Ports Used on Spectralink Handsets
285
Power and Startup Issues
286
Screen and System Access Issues
287
Display Issues
288
Upgrading Issues
289
Chapter 13: Miscellaneous Maintenance Tasks
291
Comparing Encrypted and Unencrypted Files
295
Changing an Existing Key
296
Multiple Key Combinations
297
Resetting to Factory Defaults
298
Default Feature Key Layouts
299
Parsing Vendor ID Information
300
Product Model Number and Hardware ID Mapping
301
Capturing the Phone's Current Screen
302
Part V: Appendices
303
Appendix A: Ringtone Pattern Names and Sound Effects Parameters
304
Ring Tones <Rt
305
Appendix B: Session Initiation Protocol (SIP) Information
307
Request Support
309
Response Support
312
Hold Implementation
314
Reliability of Provisional Responses
315
Appendix C: Open Source Information
316
Appendix D: Library of <Device/> Settings
317
Appendix E: Trusted Certificate Authority List
324
Appendix F: Spectralink Certificates
335
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SpectraLink 87 Series Specifications
General
Operating System
Proprietary
Speakerphone
Yes
Type
Wireless IP Phone
Audio Quality
HD Voice
Supported Protocols
SIP
Wireless
Yes
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