Why is the Stenograph Luminex Captioner Student Edition Realtime Connection Appears Unresponsive?
If you're experiencing an unresponsive realtime connection with your Stenograph Desktop, the issue might stem from your computer's power management settings. To resolve this, verify that the USB Root Hub settings prevent the USB port from turning off when the system is idle.
What to do if Stenograph Desktop shows 'Unknown Device Message' on Computer?
If your computer displays an 'Unknown Device' message when connecting your Stenograph Desktop, ensure that the USB driver is properly loaded on your computer. Also, verify that the Luminex Captioner/Student Edition is powered on before you connect the USB cable to both the Luminex Captioner/Student Edition and your computer.
General| Brand | Stenograph |
|---|---|
| Model | Luminex Captioner Student Edition |
| Category | Desktop |
| Language | English |
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