STERWINS 1000 DW-4 - Fatal Circumstances and Actions; End of Life Disposal; Product Warranty Information

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10.2
WARRANTY EXCLUSIONS
This warranty does not cover problems nor incidents resulting from incorrect use of the product.
The following items are not covered by warranty :
- The product have been used incorrectly; or
- Damage occurring upon transporting or setting up this product; or
- Repairs and/or change of parts carried out by a third party; or
- Damage resulting from non-compliance with the safety and usage instructions; or
- The product have been disassembled or opened; or
- The product has been used for professional purpose; or
- The product has been exposed to a temperature out of the range specied in chapter "storage"
The product must be used under normal usage circumstances, and for non-professional purposes.
Therefore, excluded from this warranty are products used by gardening companies, local authorities, as
well as companies oering paid rentals or free loaning of equipment.
In the event of a problem or defect, you should rst always consult your Sterwins dealer. In most cases,
the Sterwins dealer will be able to solve the problem or correct the defect. Keep your invoice or your
receipt: these documents will be requested upon processing any claims.
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Problems Probable causes Solutions
Qualication
required
The pump is not
stopping
- The oater is blocked in
the high position
- The oater mechanism is
blocked.
- Check there is no foreign
object which could block the
oater and put the oater back
in low position
- Shake the oater
No qualication
required
The ow is not
suitable
- The draining pipe diameter
is not suitable
- The intake pipe is clogged
- The outlet pipe is clogged
- The turbine is blocked
- Replace the tube (40mm hose
is recommended)
- Clean the pipe or intake pipe
- Disassemble the base and
clean the turbine
No qualication
required
The pump
stops for a brief
moment
- Use instructions have not
been followed
- The motor automatically
switches to safety position
- The pipe is not suitable
- The water is too hot. The
overheat protection device
is stopping the pump
- Check for the depth of
submersion.
- Replace the pipe following
use instructions
- Check that the water
temperature remains under
35°C.
No qualication
required
8.5
FATAL CIRCUMSTANCES
Problems Action
Power consumption too high Stop use and contact authorized service center
Performance reduced Сontact authorized service center
Leakage of the motor housing Stop use and contact authorized service center
9. END OF LIFE
Electrical products should not be discarded with household products. Used electrical products
must be collected separately and disposed of at collection points provided for this purpose.
Talk with your local authorities or dealer for advice on recycling.
10. WARRANTY
10.1
OUR WARRANTY
STERWINS products are designed according to the highest quality standards for products intended for
the consumer market. This sale warranty covers a period of 3 years as of the date of purchase of the
product. This warranty covers all defects in materials and workmanship: missing parts and elements,
and damage occurring under normal use circumstances. Repair and replacement of parts do not lead
to an extension of the initial warranty period. You must be able to provide proof of the purchase for this
product and the date of purchase. Warranty coverage is limited to the value of this product.