Rev: 2020 – 1A ©2020 Store It Cold, LLC 1
ERROR CODES ON YOUR COOLBOT
The following error codes Er, Ef and EH apply to all CoolBot models where the cables plug in at the bottom of
the controller. CoolBot Pro, CoolBot (Blue) and CoolBot (Red).
WHAT IT MEANS AND WHAT TO DO
A problem with the Room Cable or port. See solution on the following page
A problem with the Fins Cable or port. See solution on the following page
A problem with the Heater Cable or port. See solution on the following page
The following error codes apply ONLY to CoolBot Pro and CoolBot (Blue) and describe problems with the
Jumper and go with a blinking Program Mode Indicator Light on the CoolBot controller. Unless otherwise
noted, if you see the same error code for more than a minute, reboot the CoolBot (see page 3)
The Jumper is not talking to the CoolBot Pro at all. Check Data Cable connection.
Try power-cycling the CoolBot Pro (unplug -wait 6 sec- plug again).
If you are NOT using Wi-Fi see solution at end of page 3
The Jumper is in Wi-Fi Configuration mode, or it is completely disconnected.
If you see this during normal operation for more than a few seconds, try
reconfiguring Wi-Fi. Check Data Cable connection.
The Jumper is in the middle of getting Wi-Fi configuration from the mobile app.
If you see this for a long time try power-cycling the CoolBot Pro (unplug -wait 6
sec- plug again)
The Jumper is connecting to the Wi-Fi network.
If you see this for a long time, first check that your Wi-Fi router is working for
other devices, and that it has access to the Internet.
Then power-cycle the CoolBot Pro (unplug -wait 6 sec- plug again), as for E1.
If that doesn’t help, unplug the CoolBot Pro and the Wi-Fi router, then plug in the
router, then the CoolBot Pro.
Otherwise, reconfigure Wi-Fi.
The Jumper is connecting the server used for storing data.
If you see this for more than a minute, follow the same steps as for E2.
The Jumper is running normally (You should never see this as an error code).
The Jumper is updating its connection configuration from a server.
The Jumper is saving new configuration to permanent storage, OR it’s trying to
reboot.
The Jumper is looking for new firmware or downloading and installing it.
The Jumper is powering on and trying to set itself up as a Wi-Fi access Point
(WAP) so that it can enter Wi-Fi Configuration mode. If you see this for more
than a few seconds, reboot the CoolBot Pro.
The Jumper had a problem connecting to the Wi-Fi network, or to the server, or
some other error. It will reboot itself after a short wait. If you see this and the
network is OK for other devices, you may need to reboot the CoolBot Pro and
reconfigure Wi-Fi. Check that your Wi-Fi password is correct.
The radio is resetting its configuration.
To Next Page
Need help?
General
