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If the problem persists, the docker may be damaged.
Contact Stryker Neptune Customer Service. See
Contact
Information
(page 4).
The rover canister is not clean after a cleaning cycle. The water temperature supplied to the docker is not
adjusted for optimal cleaning. For optimal cleaning of the
canisters, use a water temperature of 37.8 to 43.3 °C [100
to 110 °F]. See the instructions for use supplied with the
docker.
The bottle of detergent is empty. Replace the bottle of the
detergent. See
For Use With
(page 12)and the instructions
for use supplied with the detergent.
An error occurs while the rover is docked and the rover
cannot be removed from the docker.
The fluid connectors prevent the removal of the rover from
the docker. Remove power from the docker; apply power to
the docker. Wait 20 seconds.
Remove the rover from the docker. Cycle docker power.
Wait 60 seconds; try docking the rover again.
If the problem persists, the fluid connectors may be
damaged. Contact Stryker Neptune Customer Service. See
Contact Information
(page 4).
The rover cannot be removed from docker. The two rear casters are locked. Make sure the two rear
casters are unlocked. Do not lock the casters when the
rover is docked. Pull the rover away from the docker.
The operator failed to acknowledge the docking cycle is
complete. From the secondary control panel display, touch
the ESCAPE button to disconnect the rover from the
docker.
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