Sunstech NEPTUN - Troubleshooting; Common Issues and Solutions

Troubleshooting
-Playerdoesnotturnon
1.Makesurebatteryischarged.
2.Connecttocomputerandcheckforresponse.(LEDflashesREDif
computerrecognizesplayer).
-Nosoundcomesfromheadphones
1.Turnupvolume(holddownNextTrackbutton).
2.Gentlycleanoutheadphonejack.
3.Makesuretheaudiofileformatissupported.
4.Checkiffilesplaycorrectlyoncomputer.
-Filesdonottransfer
1.Makesuretheplayeriscorrectlyconnectedtothecomputer(LED
shouldbeflashingRED).
2.Makesurethereisenoughmemoryavailabletostorethefileson
theplayer.
-Lightison,butbuttonsdonotrespond
1.Turnoffplayer(pressandholdthePlay/Pausebuttonfor3
seconds).
2.PressandholdthePlay/Pausebuttonfor10secondstoresetthe
controls(LEDwillflashREDandBLUEatthesametimeandthen
turnoff).
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