22
Common
C
ommon
Common
CommonIssues
Issues
Issues
Issues
1.
1
.
1.
1.The
The
The
Theunit
unit
unit
unitdoesn
doesn
doesn
doesn’
’
’
’t
t
t
trepond.
repond.
repond.
repond.
Checkthebatteriestoseewhetheritneedstobechargedornot.
Checktoseeifthepoweradapterisconnected.
Checkingaftergetconnectedtothepoweradapter.
Ifitstillcannotturnonaftercharging,pleasecontactthecustomerservicecenter.
2.
2.
2.
2.No
No
No
Novoice
voice
voice
voicein
in
in
inthe
the
the
theearphone
earphone
earphone
earphone
Makesurethevolumeisnotturneddownalltheway
Unplugtheheadsetandthenplugitinagain.Makesureyoupushconnectorallthewayin.
3.
3.
3.
3.Charging
Charging
Charging
Chargingissues
issues
issues
issues
Pleasemakesurethesettingofthechargerisaccordingwiththedevice.
Pleasedon’tusethefrontUSBportsforcharging
4.
4.
4.
4.Download
Download
Download
Downloadissues
issues
issues
issues
MakesureitconnectedtothePCproperly.
It
’
sbetternottousethefrontUSBporttoconnecttoPC.
5.
5.
5.
5.Why
Why
Why
Whysome
some
some
someof
of
of
ofdownloaded
downloaded
downloaded
downloadedvideos
videos
videos
videoscan
can
can
cannot
not
not
notplay
play
play
playnormally?
normally?
normally?
normally?
Thedeviceiscompatiblewithmostofvideofileformat,buttherestillhavesomedifferencesinformat,encoded
mode,Resolutionandcoderateetc.itcouldresultthatsomeofthevideoscannotplayorhaveplayissues.our
suggestionisthatusethethirdpartyadaptersoftwaretotransforminginthePCthencopytothedevice.
6.Device
D
evice
Device
Devicecrashed
crashed
crashed
crashedor
or
or
orcan't
can't
can't
can'tturn
turn
turn
turnon
on
on
on
Oncedevicecrashedduringtherunningtime,itcanberestartedviataptheRESETbuttonatthesideofdevice.
Made
Made
Made
Madein
in
in
inChina
China
China
China
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