Is the tank-full indicator activated?
Tank full or the tank has
not been properly
inserted.
Empty the tank and make sure the tank is properly
inserted in the unit.
Is the plug properly
inserted in the socket?
Insert the plug into the socket and press the
POWER-button.
Front louvres do not open.
Check if anything is blocking the louvre. Try to move
gently the louvres up and down, while the unit is off.
If failed, return the unit to your seller.
Dehumidifier does not extract water.
Is the unit set to a
humidity level lower
than the one in the
room?
Please check the humidity level settings.
Is the temperature in
the room too low for
water extraction to be
efficient?
Please increase the temperature in the room or
reposition the unit.
Is the air outlet grill
blocked? Is the unit too
close to walls?
Please ensure a distance of at least 20 cm between
the unit and the walls.
Is the filter dirty or
clogged?
Please clean the filters regularly as per user manual.
Unit is noisy during operation.
Is the unit on uneven
surface?
Please place the unit on a flat horizontal surface.
Please clean the filters regularly as per user manual.
Unplug the unit, rest and plug it back in. If error
repeats, contact your seller.
Unplug the unit, rest and plug it back in. If error
repeats, contact your seller.
Abnormal coil sensor
temperature
Unplug the unit, rest and plug it back in. If error
repeats, contact your seller.
Defrost light on and unit stops
regularly.
Allow the unit to automatically defrost. The protection
will clear after the unit self-defrosts. Increase
temperature in the room if this repeats too often.
Dehumidifying capacity (Liter/day, at 30 °C / 80% RH)