34
EN
i
18. What to do if... ?
Fault Possible cause / solution
... the roller shutters stop during downward travel? a) The roller shutters may have hit an obstacle.
Move the roller shutters back up and remove the obstacle.
b) Slats have shifted out of alignment..
If possible, move the roller shutters back up and realign the slats.
c) The roller shutters scrape against the window frame or inside
the roller shutter box due to the lack of a pinch roller or
insulation material may have come free and is jamming the
roller shutters.
Open the roller shutter box and rectify the fault.
Lubricate any sti areas with gliding wax.
d) The roller shutters are too light.
Increase the weight of the roller shutters by, for example,
adding a piece of at steel to the bottom slat.
... the superrollo GW70 fails to react properly either
manually or automatically?
The superrollo GW70 is no longer ready for operation.
Carry out a reset in accordance with the instructions on page 29
and test the superrollo GW70 using the default factory settings.