Troubleshooting
Please consult this table if you encounter a problem with the SY-AF500.
The appliance is not plugged in
Put the mains plug in an ea
You have not set the timer
Turn the timer knob to the required
preparation time to switch on the
appliance
fried with the
airfryer are not
done
The amount of ingredients in the
the basket. Smaller batches are fried
more evenly.
Turn the temperature control knob to
the required temperature setting.
(See section "settings")
The preparation time is too sh
Turn the temperature control knob to
the required temperature setting.
(See section "settings")
The ingredients
are fried
unevenly in the
airfryer
Certain types of ingredients need to be
shaken halfway through the
preparation time
nts that lie on top of across
each other (e.g. fries) need to be
shaken halfway through the
preparation time. See section
"settings"
Fried snacks are
not crispy when
they come out
of the airfryer
You used a type of snacks meant to be
prepared in a traditional deep fryer
Use oven snacks or lightly brush some
oil onto the snacks for a crispier
result
the pan into the
appliance
properly
There are too many ingredients in the
Do not fill the basket beyond the
The basket is not placed in the pan
correctly
Push the basket down into the pan
until you hear a click sound
The handle of the baking tray is
obstructing the pan
Push the handle to a horizontal
position so that it does not stick out
on the top of the basket
comes out of the
appliance
The ingredients in the basket are very
When you fry greasy ingredients in
the airfryer, a large amount of oil will
leak into the pan. The oil then
produces white smoke and the pan
might heat up more than the usual.
This does not affect the appliance or
the end result.
The pan still contains grease residue
from the previous use
White smoke is caused by grease
heating up in the pan. Make sure you
clean the unit properly after each
use.
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