11
Problem Cause Solution
Fill water tank R
There is not enough
water in the water tank.
Fill the tank with cold, fresh water as far as the
max mark. Reinsert the water tank.
R lights
up even though there
is enough water in the
water tank.
The float in the water
tank is stuck.
Clean the water tank and free the float.
The water tank is not
inserted correctly.
Check that the water tank has been correctly
inserted.
Fill water tank R and
Descale Q are flashing
simulta neously and it is
not possible to prepare
drinks.
There is a fault on the
machine.
Descale Q lights up or
starts flashing.
The appliance needs to
be descaled.
Descale the appliance. Please refer here to the
section Descaling.
Do not use descaling agent
with phosphoric acid.
Descale Q lights up
or starts flashing even
though decalcified water
has been used.
Even decalcified water
contains low amounts of
calcium carbonate.
Descale the appliance. Please refer here to the
section Descaling.
Do not use descaling agent
with phosphoric acid.
The quality of the crema
has deteriorated.
The beverage outlet is
sticky or dirty.
Clean the beverage outlet. Please refer here to
the section Cleaning.
Clean the brewing unit with the yellow Service
Cleaning.
Build-up of limescale in
the appliance.
Descale the appliance. Please refer here to the
section Descaling.
Do not use descaling agent
with phosphoric acid.
Water is dripping from
the brewing unit.
or leaky.
pierced correctly.
Wait until the brewing stage has come to
an end and the appliance has cooled down.
Please refer here to the section Cleaning.
The piercing unit has not
been inserted correctly.
Press the piercing unit into its holder using
both thumbs (until an audible click is heard).
On the surface below the
cup stand there is water.
This is condensation. Condensation may appear and is not caused
by any fault with the appliance. Wipe the water
away with a cloth.
The yellow Service
lost.
from Bosch Customer Services (item no.
00576836, contact information included at the
end of these instructions).
The beverage quantity
does not meet your
requirements.
code provides the
recommended volume
for every beverage
selected. This volume
can also be adapted to
personal requirements.
During the brewing process, press the
Start / Stop button to interrupt this stage.
Press and hold the Start / Stop button until the
required beverage quantity has been reached.
Build-up of limescale
in the appliance could
cause reduced quantity.
Descale the appliance. Please refer here to the
section Descaling.
Do not use descaling agent
with phosphoric acid.
Troubleshooting
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C7_TAS14_TEXT_EU_8001224649.indb 11C7_TAS14_TEXT_EU_8001224649.indb 11 21.06.2021 12:38:1321.06.2021 12:38:13
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