10
FAQ
1.
Q: Which OS version is compable with the App?
A: iOS 7.0 and above versions, Android 4.0 and above versions.
2.
Q: What should I do if I am unable to add my LIFECAM?
A: 1) Use the reset pin to reset your LIFECAM. Wait unl you
hear the audio guide and then try to add it again.
2) Please check that you have entered the correct Wi-Fi SSDI
and password, then try again.
3) Please check if your router is appearing in your Wi-Fi black
list or the opon to prevent loitering on your network has been
enabled.
4) Please check if your Wi-Fi router has been set to the 5 GHz
frequency band. Currently, LIFECAM does not support the 5
GHz Wi-Fi frequency, so please set the Wi-Fi router to the 2.4
GHz band.
5) Please check if your smartphone permission sengs are
prevenng the LIFE App from using Wi-Fi and GPS.
6) Please check if your Wi-Fi router has been set to bridge mode.
Bridge mode can cause the Wi-Fi signal to become unstable so
To Next Page
Loading...
Need help?
General