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6. Additional Information
6.1. Setup and Diagnostics
The Setup and Diagnostics menu can be found as a menu option on the Home page, which you can access at
any time by pressing Menu on your remote.
6.1.1. Information and Diagnostics
o Sure TV Box Information: General information regarding your Sure TV Box – you will need this
information when you contact support.
o USB Device Information: Information about USB devices connected to your Sure TV Box.
o Licensing and Copyright: Software licence and copyright information.
o Reset: Options for resetting your Sure TV Box
6.1.2. Programme Setup
o Display Format: You can set your Sure TV Box to display in the most suitable screen ratio for your TV.
o Default Audio Track: This is the preferred broadcast language.
o Subtitles Preferences: You can select the language of subtitles when available.
o Preferred Audio Mode: Choose from Best Fit, Dolby Digital or Stereo.
6.1.3. Parental Control
o Change Parental PIN: You can modify your Parental Control PIN.
o Certification Restrictions: Choose to restrict TV content above a specific age rating.
o Channel Blocking: Select individual channels which can be PIN-protected.
o Application Blocking: Select individual applications which can be PIN-protected.
6.1.4. Channel Tuning-In
o Edit Your Channel List: Select individual channels which you can hide.
o Channel Tuning-In: Select this option to start the automatic channel tuning in process.
o Manual Tuning-In: You can manually tune your Sure TV Box in by using these advanced settings.
o Reception Information: Check the signal strength and quality of each of your TV channels
o If your signal strength and quality are below 50% you may experience issues and will need to
review your coverage and/or aerial alignment with an aerial installation company.
6.1.5. Audio and Video Setup
o TV Resolution (HDMI): Select the HDMI video resolution to match that of your HDTV.
o HDMI Audio Output: Enable audio out via HDMI to your HDTV screen
6.1.6. Network Connection
o Network Settings: Connect the Sure TV Box to your home network, either automatically or manually.
o Connect Via Ethernet: This is the recommended method of connecting to your internet connection.
o Connect Via Wi-Fi: If your Sure TV Box is too far from your router, you can connect your Sure TV Box to
the network wirelessly.
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