USE INTERCOM ON DELEGATE UNITS
The intercom feature allows delegates and operators to call each other. You need to activate the Intercom
functionality of the unit in the Plixus web server. You can find the intercom settings on the Initialization
page, see "Manual initialization" on page113 for more information. Different unit types support the
intercom function:
Multimedia units such as the uniCOS units
Lingua ID units
Confidea units
Below you can find a description of how the intercom feature works and looks like on these devices.
You can also initiate an intercom call via API.
UniCOS Units
When Intercom is active, the uniCOS unit has an additional tab available in the uniCOS interface:
Intercom. On the left side you see a list of all possible recipients. The names of Lingua ID are the A channel
names and the names of the uniCOS units are the label of the unit (you can change this in the Plixus web
server in Initialization). When you didn't use labels or set the language the name show Seat x or Booth x
(x being the seat or booth number). The dot next to the name of the recipient indicates whether you can call
that person, this depends on:
The microphone status of that unit
The amount of audio channels in use. When all audio channels are occupied, it is not possible
to make an intercom call (a maximum of 5 simultaneous intercom calls is allowed)
HOW TO INITIATE A CALL
Select a recipient from the list on the left and press the green call button on your screen.
USE INTERCO M O N DELEGATE UNITS 15 4
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