Possible cause
In warm climates, objects in the background of a thermal image heat up
differently because of thermal conductivity, generating a high
temperature contrast and a sharper thermal image.
In cold climates, objects in the background of a thermal image will cool
down to roughly the same temperature, which leads to a greatly
reduced temperature contrast and a degraded image quality. This is
normal for all thermal imaging devices.
Smartphone or tablet PC cannot be
connected to the device
Possible cause
Device password has been changed.
Solution
Delete the network and connect again using the password saved in the
device.
Possible cause
The device is in an area with too many Wi-Fi networks that may be
causing signal interference.
Solution
To ensure a stable Wi-Fi connection, relocate the device to an area with
fewer or no Wi-Fi networks.
Possible cause
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