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Telstra Access 200 - TROUBLESHOOTING; Common Problems and Solutions

Telstra Access 200
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52
TROUBLESHOOTING
Problem Solution
The * symbol has not Have you waited long enough? Remember it
automatically disappeared takes a few minutes for the symbol to be
from the screen after you disabled automatically.
have listened to the
messages on your voice
mailbox.
A problem has occurred You can remove the icon by selecting the CLR
during data transmission. MESSAGE ICON option in the settings menu.
You do not get connected Is the area code correct. Remember, your
when dialling a number telephone logs the caller numbers exactly as sent
logged in your callers list. by the network. In some cases, this means the
area code might have to be modified before the
callers number can be successfully dialled from
your area.
The callers name or The Calling Number Display Service you have
telephone number does may not work when the telephone is connected to
not appear on the display. a PABX.
You may not have been connected to Calling
Number Display Service.
Your telephone does not Check if the ringer is switched off.
ring.
The screen frequently This message does not indicate a malfunction of
displays DATA ERROR. your telephone or your Access 200. There may
be a problem with the telephone line or you may
have answered the telephone to quickly.
A Call Waiting tone is Make sure that you have been connected to the
heard but the Calling Calling Number Display on Call Waiting Service
Number Display is not with Telstra when available from Telstra.
displayed.
a200ug.p65 3/7/01, 11:11 AM52

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