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TELUS Smart Door Lock - User Manual

TELUS Smart Door Lock
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How to Remove and Reposition a Smart Door Lock
Description
This page shows how to remove and reposition a Smart Door Lock
Please read through the directions in its entirety before commencing.
Instructional Video Link
This Video link illustrates how to re-install a Smart Door lock
TELUS | How to install your Smart Door Lock
Checklist: Ensure to have the following items before beginning
1. Phillips head screwdriver
2. Do not use and electric drill or an electric screwdriver
Removal of a Smart Door Lock
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Overview

This document provides instructions on how to remove, reposition, and connect a Smart Door Lock to a Qolsys panel. It covers the complete process from initial removal to re-installation and pairing with a smart home system.

Function Description

The Smart Door Lock is a key component of a smart home security system, allowing for remote control and monitoring of door access. It integrates with a Qolsys panel, enabling users to manage the lock through a centralized interface. The device is designed for secure entry and exit, offering features that enhance convenience and safety. The instructions detail how to physically remove the lock from one door and re-install it on another, ensuring proper fit and functionality. It also guides users through the electronic pairing process, which is crucial for the lock to communicate with the smart home panel.

Important Technical Specifications

The document specifies critical measurements for door compatibility when re-installing the smart door lock:

  • Door Thickness: The door must be 2 inches (51mm) thick.
  • Door Jamb Thickness: The door jamb should be 1 inch (25mm) deep.
  • Distance from Center of Door Lock to Door's Edge: This distance should be between 2-3/8 inches (60mm) and 2-3/4 inches (70mm). These specifications are crucial for ensuring proper fit and operation of the smart door lock. Failure to meet these requirements may necessitate modifications to the door by a carpenter.

Usage Features

The Smart Door Lock offers several usage features, primarily revolving around its installation and integration with a smart home system:

  • Repositioning: The lock can be removed from one door and re-installed on another, making it suitable for users who move or wish to transfer the lock to a different entrance.
  • Calibration Process: After re-installation, the lock undergoes a calibration process where it extends and retracts the bolt, ensuring proper alignment and functionality. This is indicated by a series of beeps.
  • Smart Home Integration: The lock is designed to connect with a Qolsys panel, allowing for remote control and management. This includes pairing the device, naming it, and adding it to the smart home system.
  • Keypad Operation: The lock features a keypad for entry, which is connected to the interior part of the lock via a cable.
  • Battery-Powered: The lock operates on a battery cartridge, which needs to be removed during the installation process.

Maintenance Features

The document outlines several steps that can be considered maintenance-related, particularly concerning installation and troubleshooting:

  • Tool Requirements: Only a Phillips head screwdriver is required for installation and removal. The instructions explicitly state not to use an electric drill or an electric screwdriver, emphasizing the need for manual control to prevent damage.
  • Step-by-Step Removal: The detailed removal process ensures that the lock is disassembled correctly, minimizing the risk of damage to components. This includes unscrewing the back cover, removing the battery cartridge, detaching the interior and exterior parts, and unplugging the keypad cable.
  • Careful Handling: Instructions emphasize careful handling, such as "While holding the inside part of the door lock in place" and "carefully lift upwards to release the lock from the back plate," to prevent accidental damage during removal and re-installation.
  • Pre-installation Checklist: Before beginning, users are advised to ensure they have the necessary tools and to read through all directions, promoting a smooth and error-free installation.
  • Video Link: An instructional video link is provided, offering a visual guide for re-installing the smart door lock, which can be a valuable resource for troubleshooting and ensuring correct procedures.
  • Qolsys Panel Connection: The detailed steps for connecting the lock to the Qolsys panel, including navigating through settings, clearing the device, pairing, naming, and adding it, serve as a guide for maintaining the lock's smart functionality. This process ensures that if the lock needs to be re-paired or if there are connectivity issues, users can follow these steps to re-establish the connection.
  • Troubleshooting Calibration: The instruction to repeat steps 4 and 5 if the calibration process (beeps and bolt movement) is not complete after 10 seconds and a few long beeps, provides a basic troubleshooting step for ensuring proper mechanical function.

Overall, the document serves as a comprehensive guide for the lifecycle management of the Smart Door Lock, from its initial setup to its integration into a smart home ecosystem, with a strong emphasis on precise measurements and careful handling during installation.

TELUS Smart Door Lock Specifications

General IconGeneral
BrandTELUS
ModelSmart Door Lock
CategoryDoor locks
LanguageEnglish