Although not a comprehensive list, Tesla has
confirmed through testing that the following
flash drives meet the requirements for
Dashcam and Sentry Mode use:
• SanDisk Ultra Fit USB 3.1 Flash Drive
• Samsung MUF-64AB/AM FIT Plus –
200MB/s USB 3.1 Flash Drive
Formatting the USB Flash Drive
To correctly save and retrieve video footage,
your vehicle requires a properly formatted
USB flash drive containing a base-level folder
called “TeslaCam” (without quotation marks).
In addition, the flash drive must be formatted
as FAT 32 (for Windows), MS-DOS FAT (for
Mac), ext3, or ext4 in order to save videos.
NTFS and exFAT are not currently supported.
For MacOS:
1. Insert the USB flash drive into your
personal computer.
2. Navigate to Utilities > Disk Utility (or you
can conduct a Spotlight Search for this).
3. Select your flash drive in the left menu.
4. Navigate to Erase in the top menu ribbon.
5. In the pop-up menu, select the correct
format (MS-DOS FAT) and click Erase.
Note: Selecting Erase completely erases
all content on your flash drive. If you have
other content stored on the flash drive,
migrate it to a dierent device before
erasing it.
6. Once the flash drive is successfully erased,
navigate to Finder and select your USB
flash drive from the left menu. The flash
drive should not contain any files.
7. Right-click in the empty space of the flash
drive and select New Folder. A folder
appears in your flash drive space.
8. Right-click on the folder, select Rename,
and name the folder to “TeslaCam”
(without quotation marks). Click "Save".
This folder will contain all recent and
saved clips from Sentry Mode and
dashcam.
9. Properly eject the USB flash drive from
your personal computer.
For Windows:
1. Insert the USB flash drive into your
personal computer.
2. Navigate to File Explorer.
3. Right-click on your USB flash drive and
select "Format...".
4.
In the pop-up menu, under the File
System section, select “FAT 32”.
Note: You can also name your USB (under
Volume Label) for easier recognition.
5. Check the “Quick format box” and click
Start.
6. Go back to File Explorer, click on your
flash drive, and right-click to create a
folder, or select “New Folder” in the top
menu.
7. Name the folder “TeslaCam” (without
quotation marks) and click "Save". This
folder will contain all recent and saved
clips from Sentry Mode and dashcam.
8. Properly eject the USB flash drive from
your personal computer.
Once you have created the “TeslaCam” folder
in your USB flash drive and ejected it from
your personal computer, insert the flash drive
into one of the front USB ports in Model S. Do
not use the rear USB ports, as they are solely
meant for charging devices. It may take your
vehicle up to 15 seconds to recognize the flash
drive. When recognized, icons for dashcam
and Sentry Mode appear at the top of your
touchscreen (note that you may need to
enable to Sentry Mode by going to Controls >
Safety & Security > Sentry Mode). Your vehicle
is ready to record video.
Retrieving Footage
To retrieve video footage from the flash drive,
remove the flash drive from the front USB port
and use a personal computer or other device
to access the files. Navigate to the “TeslaCam”
folder on the flash drive.
Within the “TeslaCam” folder, there are three
sub-folders: Recent Clips, Saved Clips, and
Sentry Clips. The footage in Recent Clips
constantly loops in a 60-minute cycle when
the cameras are activated. Therefore, the
footage is constantly being overwritten every
hour unless the footage is saved. When an
event is recorded, one video is recorded for
each of the front, rear (available on vehicles
manufactured after approximately February
2018), left, and right cameras.
Security Settings
Using the Touchscreen 151
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