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Thermoplan Black&Whute3 CT - Touchscreen Functionality and Troubleshooting; Touchscreen Problem Diagnosis; Touchscreen Troubleshooting Steps

Thermoplan Black&Whute3 CT
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REV-1
6.11
SECTION 6
© 2011 by Thermoplan AG, Änderungen vorbehalten
Technical manual
3.1 Possible problems with the touchscreen
3. Touchscreen FOX
3.2 Troubleshooting on touch screen
Slow reaction of the touchscreen
Screen is ickering
Some product buttons have disappeared
Display shows unreadable hieroglyphics instead of text
Machine does not start completely: „Ready“ is not displayed
Blue box with error message on left top corner of the screen
Screen stays black
White screen (screen only returns white light)
Follow these instructions step by step to determine the error the fastest way.
Requirement: The CF card must be formatted with FAT or FAT32!
NTFS data system does not work!
Step 1
Switch off machine
Wait for 10 seconds
Switch machine back on
If this action does not solve the problem, proceed with step 2
Step 2
Switch off machine
Remove CF card (position CF card can be seen in section „3.3 Overview FOX-Print“)
Check if there are any defects on the pins in the CF card slot
Reinsert the CF card
Switch machine back on
If this action does not solve the problem, proceed with step 3
Step 3
Check FOX-Print index (see section „3.3 Overview FOX-Print“)
Recommendation of CF card for FOX 70-Print version A-C: CF card type „take MS“
From FOX 70-Print version D the CF card type does not matter anymore
If this action does not solve the problem, proceed with step 4

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