ThinkPad T420s - Page 39

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”
(Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV
model(Example:1829-W15).
•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15
willbefoundontheeSupportsite.)
•TheHMMwillhavethe4-digitMTand3-digitCTOmodelonly(Example:1829-CTO).Again,CMVsare
custommodelsandarenotfoundintheHMM.
GeneralAnnounceVariant(GAV)
Thisisastandardmodel(fixedconfiguration).GAVsareannouncedandofferedtoallcustomers.TheMTM
portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“fixedpartnumber”,not
“CTO”(Example:1829-F1U).Also,PEW,eSupport,andtheHMMwilllisttheseproductsunderthesame
fixedmodelnumber.
FRUidentificationforCTO,CMV,andGAVproducts
TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV,andGAV
products.ThesesourcesarePEW,eSupport,andtheHardwareMaintenanceManual.
UsingPEW
•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities
forCTO,CMVandGAVproductsataMT-serialnumberlevel.Anexampleofkeycommoditiesarehard
diskdrives,systemboards,microprocessors,LiquidCrystalDisplays(LCDs),andmemory.
•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where
model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel,
wheremodel=a“fixedpartnumber”,not“CTO”(Example:1829-F1U).
•PEWcanbeaccessedatthefollowingWebsite:
http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY
SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe
returnedinthePEWrecordunderCOMPONENTINFORMATION.
UsingeSupport
Forkeycommodities(examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)
eSupportcanbeusedtoviewthewarrantystatusofkeycommoditiesbuiltinaparticularmachineserial(this
isthesamerecordfoundinPEW).eSupportcanbeaccessedathttp://www.lenovo.com/support.
Toviewthewarrantystatusofthekeycommoditiesonyourcomputer,dothefollowing:
1.Gotohttp://www.lenovo.com/support.
2.ClickWarranty&Services.
3.ClickCheckWarrantyStatus.
4.OntheWarrantyStatusLookuppage,clickPartsLookup.
5.Typeyourmachinetypeandserialnumber,andthenclickSubmit.
FortheremainingFRUs(thecompletelistofFRUsattheMTmodellevel)
eSupportalsocanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.
ToviewthecompletelistofFRUs,dothefollowing:
Chapter2.Importantserviceinformation33