ThinkPad T420s - Chapter 4. Related Service Information; Restoring factory contents

Chapter4.Relatedserviceinformation
Thischapterpresentsfollowinginformation:
•“RestoringthefactorycontentsbyusingProductRecoverydiscs”onpage47
•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage47
•“Passwords”onpage49
•“Powermanagement”onpage50
•“Symptom-to-FRUindex”onpage52
ServiceWebsite:Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecome
available,theywillbepostedonhttp://www.lenovo.com/support
RestoringthefactorycontentsbyusingProductRecoverydiscs
Whentheharddiskdrive(HDD)orsolid-statedrive(SSD)isreplacedbecauseofafailure,noProduct
Recoveryprogramisonthenewdrive.Inthiscase,youmustusetherecoverydiscsforthecomputer.Order
therecoverydiscsandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed
softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage135
.
ToinstallthefactorycontentsbyusingProductRecoverydiscs,dothefollowing:
Note:Recoverytakesseveralhours.Thelengthoftimedependsonthemethodyouuse.Ifyouuserecovery
discs,recoverytakesatleastfivehours.
1.InsertthebootableStartRecoveryDiscintotheDVDdrive.
2.SelectyourlanguageandclickNext.
3.Readthelicense.Ifyouagreewiththeterms,selectIacceptthesetermsandconditionsandthen
clickNext.
4.InserttheOperatingSystemRecoveryDisc,whenpromptedandclickYestobegintheoperating
systemrecoveryprocess.
5.InserttheProductRecoveryDisc,whenpromptedandclickOK.
6.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea
SupplementalRecoveryDisc,clickNo.
Note:NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental
RecoveryDisc,itwillbeclearlymarkedassuch.
7.Whenallofthedatahasbeencopiedfromthelastdiscintheset,amessageisdisplayedprompting
youtorestartthecomputer.RemovethediscandthenclickYes.
Note:Theremainderoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The
computerwillrestartintotheWindowsdesktopseveraltimesandyoumightexperienceperiodswhen
noactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.
8.Whentherecoveryprocessiscomplete,theWelcometoMicrosoftWindowsscreenisdisplayed.Follow
theinstructionsonthescreentocompletetheWindowssetup.
RestoringthefactorycontentsbyusingRecoveryDiscSet
Whentheharddiskdrive(HDD)orsolid-statedrive(SSD)isreplacedbecauseofafailure,noproduct
recoveryprogramisonthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.
OrdertheRecoveryDiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththe
pre-installedsoftwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”on
page135
.
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