TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical
Support. From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest
versions of drivers and software) that may help to resolve your problem. If the problem persists, you can contact
the Thrustmaster products technical support service (“Technical Support”):
By email:
In order to take advantage of technical support by email, you must first register online. The information you
provide will help the agents to resolve your problem more quickly. Click Registration on the left-hand side of the
Technical Support page and follow the on-screen instructions. If you have already registered, fill in the Username
and Password fields and then click Login.
By telephone:
United Kingdom
Hours of operation and telephone numbers are subject to change. Please visit http://ts.thrustmaster.com for the most up-to-
date Technical Support contact information.
Consumer warranty information
Worldwide, Guillemot Corporation S.A. (hereinafter “Guillemot”) warrants to the consumer that this
Thrustmaster product shall be free from defects in materials and workmanship, for a warranty period which
corresponds to the time limit to bring an action for conformity with respect to this product. In the countries
of the European Union, this corresponds to a period of two (2) years from delivery of the Thrustmaster
product. In other countries, the warranty period corresponds to the time limit to bring an action for
conformity with respect to the Thrustmaster product according to applicable laws of the country in which
the consumer was domiciled on the date of purchase of the Thrustmaster product (if no such action exists
in the corresponding country, then the warranty period shall be one (1) year from the original date of
purchase of the Thrustmaster product).
Should the product appear to be defective during the warranty period, immediately contact Technical
Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be returned
to its place of purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer’s defective product shall, at Technical Support’s option,
be either repaired or replaced. If permitted under applicable law, the full liability of Guillemot and its
subsidiaries (including for consequential damages) is limited to the repair or replacement of the
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