Need help?Do you have a question about the Thuraya X5-Touch and is the answer not in the manual?
General| Network | GSM / HSPA / LTE |
|---|---|
| Satellite Network | Thuraya |
| Display Type | IPS LCD |
| Display Size | 5.2 inches |
| Chipset | Mediatek MT6737 |
| CPU | Quad-core 1.3 GHz Cortex-A53 |
| GPU | Mali-T720MP2 |
| Internal Storage | 16 GB |
| RAM | 2 GB |
| Main Camera | 8 MP |
| Selfie Camera | 2 MP |
| Touchscreen | Yes |
| Bluetooth | 4.0, A2DP |
| Resolution | 720 x 1280 pixels |
| Operating System | Android 7.0 (Nougat) |
| SIM | Dual SIM (Nano-SIM, dual stand-by) |
| Ingress Protection | IP67 dust/water resistant |
| Wi-Fi | Wi-Fi 802.11 b/g/n, hotspot |
| GPS | Yes, with A-GPS |
| Battery | Non-removable Li-Ion 3800 mAh |
Introduction to the Thuraya X5-Touch, covering initial setup and user familiarization.
Guidelines for safe operation of the Thuraya X5-Touch, including usage in specific environments.
Information on using only Thuraya-approved accessories to prevent device damage and warranty voidance.
Important warnings regarding battery replacement, disposal, and operating conditions to prevent hazards.
Recommendations for keeping the Thuraya X5-Touch in good condition and preserving warranty coverage.
Ensuring proper assembly of covers for IP67 rating and understanding liquid resistance limitations.
Listing of items included in the Thuraya X5-Touch package and guidance on purchasing additional accessories.
Detailed identification and explanation of external buttons, ports, and indicators on the Thuraya X5-Touch.
Explanation of various icons displayed in the status bar for network, battery, and alerts.
Instructions for charging the battery and information on fast charging capabilities.
Information on inserting and managing SIM cards for satellite and GSM services in the dual-SIM slots.
Activating SIM cards and customizing settings for SAT and GSM networks.
Methods for swapping SIM cards without physical changes and choosing data services.
Instructions for turning the device on/off and connecting to satellite or GSM networks.
Guidance on making calls, including SAT and GSM calls, and managing contacts.
Checking/changing designated networks for contacts and assigning numbers to speed dial.
Procedures for answering, rejecting, and sending messages to callers.
Steps for initiating and managing conference calls with multiple participants.
How to switch between active SAT and GSM calls during a conversation.
Available actions during a call, such as speakerphone, mute, keypad, hold, and ending calls.
Instructions for sending SMS and email messages, including message formats and file attachments.
Guide to installing, accessing, and managing the microSD card for storage expansion.
Instructions for adding applications from the Play Store or other sources and removing existing apps.
Using GPS, BeiDou, and Glonass for navigation, centering maps, and creating waypoints.
How to use the built-in compass, its sensor, and understanding cardinal directions.
Logging and saving your location at chosen intervals for later review or transfer.
Manually adding waypoints, comparing positions, and sending waypoint information.
Steps and requirements for connecting the device to a PC for data transfer and coordinate saving.
Viewing GNSS signal sensitivity and finding the nearest Thuraya satellite.
Setting up and activating SOS calls and messages for emergency situations.
Using the device to send coordinates based on time, distance, or geofence.
Configuring coordinate reporting at preset time intervals and message frequency.
Setting up coordinate reporting based on the distance the user has moved.
Defining geofences to send coordinates when moving inside or outside a designated area.
Overview of additional apps like Camera, Calendar, FM Radio, and File Manager.
Instructions for connecting to Wi-Fi networks and pairing with Bluetooth devices.
Using NFC and Android Beam to send files or contacts between devices.
Activating and selecting data services like Thuraya GmPRS or terrestrial 4G/3G/2G.
Using USB tethering to share the phone's internet connection with a computer.
Using the dial-up network for Circuit Switched Data connection to a computer.
Configuring the device to act as a personal Wi-Fi hotspot, including name and password.
Controlling which apps can use data services and Wi-Fi through Data Management.
Enabling Data Saver to restrict background data usage for apps.
Configuring billing cycles and setting data usage warnings and limits.
Adjusting screen brightness, font size, rotation, and display colour preferences.
Methods for updating device software via OTA or SD card.
Assigning functions like Camera or Tracking to the multi-function button.
Instructions for taking screenshots using button combinations.
Tips for keeping the Thuraya X5-Touch in optimal condition for satellite use.
Solutions for device codes, network errors, and power-on problems.
Resolving touchscreen responsiveness and device freezing or fatal error issues.
Addressing issues with finding current location, network connection, and outdated position data.
Resolving insufficient storage space and Home button visibility problems.
Resolving 'No SIM' messages and issues with PIN/PUK codes.
Addressing device sluggishness and 'Tracking by Area' setup errors.
Accessing Thuraya customer care, voicemail, and account information via short codes.
Using SMS for account refill, satellite location, and call-back notifications.
Accessing prepaid refill and billing information using USSD codes.
Technical specifications for satellite, Wi-Fi, Bluetooth, NFC, and GNSS frequency ranges.
Overview of network, OS, chipset, memory, IP rating, battery, cameras, and sensors.
Information on SAR values, RF exposure guidelines, and product compliance.
Confirmation of compliance with EU RoHS Directives for product manufacturing.
Details on the one-year warranty period, coverage, and service procedures for defects.
Exclusions and limitations of Thuraya's responsibility and liability for product use and defects.
To Next Page