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Topaz, Inc. T-L460-HSB-R User Manual

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Troubleshooting Guide
For Topaz HSB (HID USB) Signature Pads
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Topaz, Inc. T-L460-HSB-R Specifications

General IconGeneral
BrandTopaz, Inc.
ModelT-L460-HSB-R
CategoryTouch terminals
LanguageEnglish

Summary

Overview of Troubleshooting Guide

Checking the HSB Tablet's Connection

Verify Device Manager Entries

Check for 'HID-compliant device' and 'USB Human Interface Device' in Device Manager.

Checking the SigPlus Settings

Install and Configure SigPlus Adjust Tool

Install SigPlus Adjust, ensure desktop shortcut, and match model number to tablet name.

Update SigPlus Configuration

Select the correct tablet name and 'HSB' connection in SigPlus Adjust and click Update.