1. When I ask questions through store feedback or product reviews, why can't the seller reply to me in time?
Amazon only publishes store feedback and product reviews that comply with the platform's rules, so reviewing your store
feedback or product reviews can take days and sellers won't be able to see your questions during this time.
If you need to get timely reply from the seller, please click the link, then follow the Messaging Assistant instructions,
step-by-step click “An item for sale”—“Something else”—“Other” , then send message.
https://www.amazon.com/gp/help/contact-seller/contact-seller.html?marketplaceID=ATVPDKIKX0DER&sellerID=A11717APY1
PGNV&ref_=v_sp_contact_seller
2. How to get timely reply from Topsung's professional customer service?
Seller customer service is different from Amazon customer service, the seller is more knowledgeable about products and
can provide more personalized after-sales service. Here is the right way to contact Topsung customer service.
As shown, click the store name “topsung technology”, then click “Ask a question” and follow the Messaging Assistant
instructions, step-by-step select “An item for sale”—“Something else”—“Other”, then send message.
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