Toro 38587 - Toro Snowthrower Warranty Terms; Starting Guarantee for Residential Use; Residential Product Warranty Coverage; Commercial Use Limited Warranty

CCR
PowerClear
Single-StageSnowthrowers
TheToro2-YearGTSStartingGuaranteeand
TheToroTotalCoverageGuarantee
ATwo-YearFullWarranty(45DayLimitedWarrantyforCommercialUse)
TheToroStartingGuarantee
TheToroCompanyanditsafliate,T oroWarrantyCompany,pursuant
toanagreementbetweenthem,jointlyguaranteethatyourT oroGTS
(GuaranteedtoStart)engine,whenusedforresidentialpurposes*,will
startontherstorsecondpullfortwo(2)yearsfromthedateofpurchase,
ifyouprovidetheroutinemaintenanceitrequires,orwewillxitfreeof
charge.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpay
transportationcosts.
ConditionsandProductsCovered
TheToroCompanyanditsafliate,ToroWarrantyCompany,pursuantto
anagreementbetweenthem,jointlypromisetorepairtheToroProduct
listedbelowifusedforresidentialpurposes*,ifdefectiveinmaterialsor
workmanshiporifitstopsfunctioningduetothefailureofacomponent
fortheperiodlistedbelow.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpay
transportationcosts.
Thefollowingtimeperiodsapplyfromthedateofpurchase:
ProductsWarrantyPeriod
PowerClearSnowthrowersandAttachments
2years
LimitedWarrantyforCommercialUse
Gas-poweredToroProductsusedforcommercial,institutional,or
rentaluse,arewarrantedfor45daysagainstdefectsinmaterialsor
workmanship.Componentsfailingduetonormalweararenotcovered
bythiswarranty.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourToroProductcontainsadefectinmaterialsor
workmanship,followthisprocedure:
1.ContactanyAuthorizedToroServiceDealertoarrangeserviceattheir
dealership.T olocateadealerconvenienttoyou,refertotheYellow
Pagesofyourtelephonedirectory(lookunder“LawnMowers”)or
accessourwebsiteatwww.T oro.com.Youmayalsocallthenumbers
listedinitem#3tousethe24-hourT oroDealerlocatorsystem.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
ServiceDealer.Thedealerwilldiagnosetheproblemanddetermine
ifitiscoveredunderwarranty.
3.IfforanyreasonyouaredissatisedwiththeServiceDealer’s
analysisorwiththeassistanceprovided,contactusat:
CustomerCareDepartment,ConsumerDivision
TheT oroCompany
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat866-336-5205(U.S.customers)
Tollfreeat866-854–9033(Canadiancustomers)
OwnerResponsibilities
YoumustmaintainyourToroProductbyfollowingthemaintenance
proceduresdescribedintheOperator’sManual.Suchroutine
maintenance,whetherperformedbyadealerorbyyou,isatyourexpense.
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystem
coverageandenginewarrantycoverageonsomeproducts.Thisexpress
warrantydoesnotcoverthefollowing:
•Costofregularmaintenanceorwearparts,suchasrotorblades
(paddles),scraperblades,belts,fuel,lubricants,oilchanges,spark
plugs,cable/linkageorbrakeadjustments
•Anyproductorpartwhichhasbeenalteredormisusedandrequires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Repairsnecessaryduetofailuretousefreshfuel(lessthanone
monthold),orfailuretoproperlypreparetheunitpriortoanyperiod
ofnon-useoveronemonth
•Pickupanddeliverycharges
•Operationalmisuse,neglect,oraccidents
•RepairsorattemptedrepairsbyanyoneotherthananAuthorized
ToroServiceDealer
•Repairsoradjustmentstocorrectstartingdifcultiesduetothe
following:
–failuretofollowpropermaintenanceprocedures
–snowthrowerauger/paddlesstrikinganobject
–contaminantsinthefuelsystem
–improperfuelorfuel/oilmixture(consultyourOperator’sManual
ifindoubt)
–failuretodrainthefuelsystempriortoanyperiodofnon-use
overonemonth
•Specialoperationalconditionswherestartingmayrequiremorethan
twopulls:
–rsttimestartsafterextendedperiodofnon-useoverthree
monthsorseasonalstorage
–improperstartingprocedures
–startingin-10°F(-23°C)orbelowtemperatures
Ifyouarehavingdifcultystartingyourunit,pleasechecktheOperator’s
Manualtoensurethatyouareusingthecorrectstartingprocedures.This
cansaveanunnecessaryvisittoaServiceDealer.
GeneralConditions
Allrepairscoveredbythesewarrantiesmustbeperformedbyan
AuthorizedToroServiceDealerusingT oroapprovedreplacementparts.
RepairbyanAuthorizedToroServiceDealerisyoursoleremedyunder
thiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliablefor
indirect,incidental,orconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythesewarranties,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletionof
repairsunderthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,sotheaboveexclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsexportedfromtheUnitedStatesorCanadashouldcontacttheirT oroDistributor(Dealer)toobtain
guaranteepoliciesforyourcountry,province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor’sserviceorhavedifcultyobtaining
guaranteeinformation,contacttheToroimporter.Ifallotherremediesfail,youmaycontactusatToroWarrantyCompany.
*Residentialpurposesmeansuseoftheproductonthesamelotasyourhome.Useatmorethanonelocation,orinstitutionalorrentaluse,isconsidered
commercialuse,andthecommercialusewarrantywouldapply.
374-0264RevB