Toro 88620 - Page 22

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GEARS

TheSystematicapproachtodening,diagnosingandsolvingproblems.

GatherInformation

•Informationreportedbythecustomer

•Informationobservedbyyou

•Establishthewhat,whereandwhenoftheissue

EvaluatePotentialCauses

•Considerpossiblecausesoftheproblemtodevelopahypothesis

•Narrowdownthefocusoftheproblem

AssessPerformance

•Ensureyouhaveallthenecessarytoolsfortesting

•T estallpotentialcausesofthefailure

•Reevaluateandcreatenewhypothesesifnecessary

Repair

•Returntheunittoservicebyrepairing,rebuildingorreplacing

SolutionConrmation

•Didtheissuegoaway

•Wastherootcauseoftheissuecorrectlyrepaired

•Arethereanyothernewsymptoms

Troubleshooting:GeneralTroubleshooting

Page3–2

60vBatteryServiceManual

3439-480RevA