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Questions and Answers
Below are the answers to some of the most common queries. For more information, go to www.toshiba.co.uk
Q
Why is there no sound or picture?
Q
Why don't the controls of the television work?
A
Check the television is not in standby mode.
Check the mains plug and all mains connections.
A
Check that CHILD LOCK is not selected.
Q
Why is there a picture but no sound?
Q
Why is the sound only coming from one speaker
when stereo sound is selected?
A
Check the volume has not been turned down or that
sound mute has not been selected.
A
Check that the balance in the SOUND menu has n't
been set to one side.
Q
What can cause a poor picture?
Q
Why are there problems with analogue text
service?
A
Interference or a weak signal. Try a different
television station.
A
Good performance of the analogue text depends
on a good strong broadcast signal. This normally
requires a roof or loft aerial. If the text is
unreadable or garbled, check the aerial. Go to the
main index page of the analogue text service and
l
ook for the User Guide .
Q
Why doesn't the video/DVD being played show
on screen?
Q
What is DVB-T?
A
Make sure the VCR or DVD player is connected to
the television as illustrated in the beginning
chapters, then select the correct input by pressing
SOURCE.
A
Digital Video Broadcast via an aerial/antenna.
Q Why is the VCR/DVD picture in black and white? Q How are radio channels selected?
A
Check the correct input has been chosen.
A
You can select them via the Channel List.
Q
Why is there a good video picture but no sound?
Q
What can be done if the PIN number has been
forgotten?
A
Check the SCART lead connection.
A
You can reset TV and perform first time
installation. Ensure that no-one else can
use this by removing the Owner’s Manual.
Q
Why doesn't the remote control work?
Q
Why are there horizontal stripes and/or blurred
images on the screen when in PC mode?
A
Check the batteries aren't exhausted or inserted
in
correctly.
A
The Phase may need adjustment. Select PC
Settings and highlight Phase and adjust until the
picture cleared.
Questions and Answers
40BV701B_MB65_[GB]_(IB_INTERNET)_DVB-T_(3910UK)_10073323.indd 4640BV701B_MB65_[GB]_(IB_INTERNET)_DVB-T_(3910UK)_10073323.indd 46 03.10.2011 19:02:1603.10.2011 19:02:16
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