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Troubleshooting Guide
If you need further assistance
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖ Your computer’s serial number
❖ The computer and any optional devices related to the problem
❖ Backup copies of your Windows operating system and all
other preloaded software on diskettes or CD
❖ Name and version of the program involved in the problem
along with its installation diskettes or CD
❖ Information about what you were doing when the problem
occurred
❖ Exact error messages and when they occurred
For technical support, call the Toshiba InTouch Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
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