5 APPENDIX
40 Troubleshooting at Network Printing Setups
IPP printing in a Windows operating system environment:
Printing via print server in a Windows operating system environment:
No Check... Yes No For Instruction, Go To...
1 Are the IP Address proper-
ties correctly set?
Next Step
Set up the IP address correctly.
2 Is the HTTP Server on this
equipment enabled?
Next Step
Enable the HTTP server in the
HTTP Network Service.
3 Is the IPP Printing correctly
set?
Next Step
Set up the IPP print service cor-
rectly.
4 Were the proper printer driv-
ers installed?
Next Step
See the Printing Guide to install
proper printer drivers.
5 Is the IPP port configured
with correct URL?
Next Step
See the Printing Guide to config-
ure proper port.
6 Can you print to this equip-
ment?
End
Refer to the following section to
troubleshoot the condition.
P.48 “Cannot print data to this
equipment”
No Check... Yes No For Instruction, Go To...
1 Are the IP Address proper-
ties correctly set?
Next Step
Set up the IP address correctly.
2 Is the Raw TCP Printing
correctly set?
Next Step
Set up the Raw TCP print service
correctly.
3 Is the LPR/LPD Printing cor-
rectly set?
Next Step
Set up the LPD print service cor-
rectly.
4 Were the proper printer driv-
ers installed?
Next Step
See the Printing Guide to install
proper printer drivers.
5 Is the Raw TCP or LPR port
configured with correct IP
address?
Next Step
See the Printing Guide to config-
ure the proper port.
6 Is the Windows print server
correctly set?
Next Step
Set up the Windows print server
correctly.
7 Can you print to this equip-
ment?
End
Refer to the following section to
troubleshoot the condition.
P.48 “Cannot print data to this
equipment”
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