6.TROUBLESHOOTING
This chapter describes how to deal with error messages, how to release a paper jam, how to replace a toner
cartridge and how to resolve other troubles.
When This Message Appears ..............................................................................170
Paper Jams............................................................................................................172
Checking position of paper jams .....................................................................................................172
When paper jams occur frequently .................................................................................................173
When releasing jammed paper .......................................................................................................173
Paper jams within Reversing Automatic Document Feeder (optional) / Automatic Document Feeder
(optional) .........................................................................................................................................174
Paper jams on bypass tray..............................................................................................................177
Paper jams within Automatic Duplexing Unit (optional) ..................................................................178
Paper jam behind transfer unit ........................................................................................................179
Paper jams within fuser unit ............................................................................................................181
Paper jams within Paper Feed Unit (optional).................................................................................183
Paper jams within Paper Feed Pedestal (optional) .........................................................................184
Replacing Toner Cartridge ...................................................................................185
Before Calling Service Technician ......................................................................192
General operation ...........................................................................................................................192
Toner-related items .........................................................................................................................193
Original/Copy paper-related items ..................................................................................................194
Image trouble ..................................................................................................................................195
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