7.TROUBLESHOOTING
202 Before Calling Service Technician
Original/Paper-related items
Image trouble
“TONER IS LOW” does not
appear on the LCD screen,
although toner is nearly
empty.
The recommended toner
cartridge is not being used.
If you are using a toner cartridge other than the one
we recommend, the equipment may not be able to
detect whether it is installed or not.
P.4 “Recommended toner cartridges”
The equipment does not
become ready after the
toner cartridge is inserted.
The toner cartridge inserted
is not usable for this
equipment.
Check that the product name is “T-2822”.
Phenomenon Usual cause Countermeasure
Paper misfeeds. The paper is unsuited for the
equipment.
Check if the paper is acceptable.
P.21 “Paper types not acceptable”
The paper size is not
registered properly in the
equipment.
Register the paper size properly.
P.29 “Preparation 3 - Registering Paper Size and
Type”
Misfed paper is located in a
place you cannot see easily.
See the message on the LCD screen to recheck the
position where the paper misfeed has occurred.
P.193 “Paper Misfeed”
There is no gap between the
side guides and paper in the
drawer, or the gap is too
wide.
Adjust the gap between the side guides and the
paper properly.
P.22 “Loading paper in the drawer”
Multiple feeding occurs. Sheets of paper are clinging
to each other.
Fan the paper well and place it again.
Phenomenon Usual cause Countermeasure
The copy image is light. Toner has run out. Replace the toner cartridge if the “TONER EMPTY”
message appears on the LCD screen.
P.198 “Replacing Toner Cartridge”
The copy density is set
lighter.
Make the density darker if you use the manual copy
density mode.
The image calibration is
improper.
Perform auto calibration.
P.172 “User functions menu items”
The copy image is dark. The copy density is set
darker.
Make the density lighter if you use the manual copy
density mode.
The image calibration is
improper.
Perform auto calibration.
P.172 “User functions menu items”
Phenomenon Usual cause Countermeasure
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