Toshiba e-STUDIO 520

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8 Troubleshooting

318 TopAccess Error Messages

Active Directory Domain-The Domain specified

could not be found

Please enter the correct domain name in network

settings. If the problem persists please contact the

Administrator for the correct realm name for your

server.

Information Failed User Authentication Check DomainName/UserName/Password

SNTP Server - Connect Error has occurred The equipment could not connect to the SNTP

Server. Please confirm the SNTP settings.

TopAccess Message Corrective Action

Main Page

Software License Agreement3
- Limitation of Liability4
Trademarks and Copyright5
- About this Guide6
- Lineup of Our Manuals6
Preface6
- Precautions in this Manual9
- Table of Contents11
Chapter 1 Overview15
Topaccess Overview16
Accessing Topaccess End-User Mode17
- Topaccess Web Site18
Chapter 2 Checking Device Status21
Topaccess Device Tab Page22
- Device Status Indicators23
Chapter 3 Managing Jobs26
Managing Print Jobs26
- Displaying Print Jobs26
- Deleting a Print Job27
- Releasing a Print Job27
Managing Fax/Internet Fax Jobs29
- Displaying Fax/Internet Fax Jobs29
- Deleting a Fax Transmission Job29
Managing Scan Jobs31
- Displaying Scan Jobs31
- Deleting a Scan Job31
Chapter 4 Displaying Job Logs34
Displaying Print Job Logs34
Displaying Transmission Journals35
Displaying Reception Journals37
Displaying Scan Job Logs39
Chapter 5 Registering from Topaccess42
Managing Templates42
- Registering Private Template Groups42
  - Setting Group Password45
  - Resetting Group Information48
- Registering Private Templates50
  - Setting Template Password75
  - Resetting Private Templates79
- Displaying Public Templates83
Managing Address Book85
- Managing Contacts in the Address Book85
  - Deleting a Contact89
  - Adding New Contact from the Ldap Server90
- Managing Groups in the Address Book92
- Deleting a Group94
Managing Mailboxes95
- Confidential Mailbox95
- Setting up an Open Mailbox96
- Mailbox Setting99
- Deleting an Open Mailbox102
Chapter 6 Managing Counters105
Viewing Counters106
- Displaying the Total Counter106
- Displaying the Department Counter106
Chapter 7 Topaccess Administrator Mode111
Features and Functions111
- About Setup from Topaccess111
- About Maintenance from Topaccess112
- Exporting Logs112
- About Registration from Topaccess113
- About Other Administrative Functions in Topaccess113
Accessing Topaccess Administrator Mode114
Setting up from Topaccess116
- Setting up Device Settings116
- Setting up Network Settings121
- Setting up Copier Settings159
- Setting up the Copier Settings160
- Setting up Fax Settings162
- Setting up the Fax Settings164
- Setting up Save as File Settings167
- Setting up Email Settings174
- Setting up the Email Settings175
- Setting up Internet Fax Settings177
- Setting up the Internet Fax Settings178
- Setting up Printer Settings180
- Setting up Print Service Settings186
- Displaying Version Information192
Maintaining from Topaccess193
- About the Maintenance Functions193
- Updating the Software194
- Removing the Client Software196
- Backing up Data197
- Restoring Data from Backup File199
- Deleting the Data from Local Folder202
- Managing Directory Service203
- Setting up Notification206
- Importing and Exporting the Address Book211
- Exporting the Address Book Data213
- Importing and Exporting the Department Code215
- Exporting the Department Code Data216
- Exporting the Logs, Journals, and Counters218
- Clearing the Logs and Journals220
- Rebooting the Equipment221
Registering from Topaccess223
- About the Registrations223
- Registering Public Templates223
- Registering Fax and Internet Fax Received Forward231
Displaying Message Log248
Managing Department Code249
- Displaying the Department List and Counters249
- Clearing the Department Counters251
- Registering or Modifying the Department Code253
- Deleting the Department Code255
Setting up User Management258
- Enabling Department Management258
- Setting up User Management Setting261
- Setting up User Authentication for Scan to E-Mail296
Chapter 8 Troubleshooting304
Topaccess Error Messages304
- Print Job Status Messages304
- Transmission/Reception Journal Status Messages304
- Scan Job Status Messages309
- Message Log314
Index319

Toshiba e-STUDIO 520 - Page 318

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