6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network............................................................................... 68
Cannot locate the equipment in the network ........................................................................................................68
Cannot locate the equipment with Local Discovery..............................................................................................69
Equipment does not respond to ping command...................................................................................................70
LDAP Search and Authentication Problems........................................................................ 71
Network shutdown occurs or touch panel disabled after LDAP search................................................................71
LDAP authentication takes a long time.................................................................................................................71
Printing Problems (Network Related)................................................................................... 72
SMB print and Point&Print in a Windows operating system environment ............................................................72
Raw TCP or LPR print in a Windows operating system environment ..................................................................72
IPP print in a Windows operating system environment ........................................................................................73
Novell print in a NetWare environment.................................................................................................................73
Macintosh environment ........................................................................................................................................74
UNIX/Linux environment ......................................................................................................................................74
Network Fax (N/W-Fax) Driver Problems ............................................................................. 75
N/W-Fax Driver Installation Error Messages ........................................................................................................75
N/W-Fax Driver General Errors ............................................................................................................................76