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ERROR CODE AND TROUBLESHOOTING
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[2E33] File access failure in USB storage
[2E40] Image conversion abnormality in USB storage
[2E43] Encryption failure in USB storage
[2E44] Encryption PDF enforced mode error in USB storage
[2E45] Meta data creation error in USB storage (Scan to File)
Classification Error item
File sharing related error Access to a file failed.
Check item Measures
Setting Check if access privilege to the storage directory is writable.
Check if the server or local disk has sufficient space in its disk
capacity.
Classification Error item
File sharing related error Conversion of image file format failed.
Check item Measures
Setting Turn the power OFF and then back ON. Perform the job in
error again. Replace the main memory and then perform the
job in error again.
Classification Error item
File sharing related error Creation of a file failed due to PDF encryption error.
Check item Measures
Setting Turn the power OFF and then back ON. Perform the job in
error again.
Classification Error item
File sharing related error Creation of an image file is not permitted.
Check item Measures
Setting Reset the encryption and perform the job in error again. To
create an image file not encrypted, consult your administrator.
Classification Error item
File sharing related error Creation of meta data failed.
Check item Measures
Setting Check the template settings. Perform the job in error again. If
the error still occurs, turn the power OFF and then back ON,
and then perform the job in error again.
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