e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
6 - 16
5. E-mail related error
Error code
Message displayed in
the TopAccess screen
Contents Troubleshooting
2C10 Illegal Job status System access abnormality P. 6-112
2C11 Not enough memory Insufficient memory P. 6-112
2C12 Illegal Job status Message reception error P. 6-112
2C13 Illegal Job status Message transmission error P. 6-112
2C14 Invalid parameter specified Invalid parameter P. 6-112
2C15 Message size exceeded limit or
maximum size
Exceeding file capacity P. 6-112
2C20 Illegal Job status System management module access
abnormality
P. 6-112
2C21 Illegal Job status Job control module access
abnormality
P. 6-112
2C22 Illegal Job status Job control module access
abnormality
P. 6-112
2C30 Failed to create directory Directory creation failure P. 6-112
2C31 Failed to create file File creation failure P. 6-112
2C32 Failed to delete file File deletion failure P. 6-112
2C33 Failed to create file File access failure P. 6-112
2C40 Failed to convert image file format Image conversion abnormality P. 6-112
2C43 Encryption error. Failed to create file Encryption error P. 6-112
2C44 Creating the image file was not
permitted.
Encryption PDF enforced mode error P. 6-113
2C60 Failed to process your Job.
Insufficient disk space.
HDD full failure during processing P. 6-113
2C61 Failed to read AddressBook Address Book reading failure P. 6-113
2C62 Not enough memory Memory acquiring failure P. 6-112
2C63 Invalid Domain Address Terminal IP address unset P. 6-113
2C64 Invalid Domain Address Terminal mail address unset P. 6-113
2C65 Failed to connect to SMTP server SMTP address unset P. 6-113
2C66 Failed to connect to SMTP server Server time time-out error P. 6-113
2C67 Failed to send E-Mail message NIC time time-out error P. 6-113
2C68 Failed to send E-Mail message NIC access error P. 6-113
2C69 Failed to connect to SMTP server SMTP server connection error P. 6-113
2C6A Failed to send E-Mail message HOST NAME error (No RFC error) P. 6-113
2C6B Invalid address specified in From:
field
Terminal mail address error P. 6-113
2C6C Invalid address specified in To: field Destination mail address error (No
RFC error)
P. 6-114
2C6D NIC system error System error P. 6-113
2C70 SMTP service is not available SMTP client OFF P. 6-114
2C71 Failed SMTP Authentication SMTP authentication error P. 6-114
2C72 POP Before SMTP Authentication
Failed
POP before SMTP error P. 6-114
2C80 Failed to process received E-mail job E-mail transmission failure when
processing E-mail job received
P. 6-114
2C81 Failed to process received Fax job Process failure of FAX job received P. 6-114
2CC0 Job canceled Job canceling -
2CC1 Power failure occurred Power failure P. 6-114
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