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ERROR CODE AND TROUBLESHOOTING
6 - 17
6. File sharing related error
Error code
Message displayed in
the TopAccess screen
Contents Troubleshooting
2D10 Illegal Job status System access abnormality P. 6-114
2D11 Not enough memory Insufficient memory P. 6-114
2D12 Illegal Job status Message reception error P. 6-115
2D13 Illegal Job status Message transmission error P. 6-115
2D14 Invalid parameter specified Invalid parameter P. 6-115
2D15 Document size exceeded limit or
maximum size.
Exceeding the maximum size for file
sharing
P. 6-115
2D20 Illegal Job status System management module access
abnormality
P. 6-115
2D21 Illegal Job status Job control module access
abnormality
P. 6-115
2D22 Illegal Job status Job control module access
abnormality
P. 6-115
2D30 Failed to create directory Directory creation failure P. 6-115
2D31 Failed to create file File creation failure P. 6-115
2D32 Failed to delete file File deletion failure P. 6-114
2D33 Failed to create file File access failure P. 6-115
2D40 Failed to convert image file format Image conversion abnormality P. 6-115
2D43 Encryption error. Failed to create file Encryption error P. 6-115
2D44 Creating the image file was not
permitted.
Encryption PDF enforced mode error P. 6-115
2D60 Failed to copy file File library access abnormality P. 6-115
2D61 Invalid parameter specified Invalid parameter P. 6-115
2D62 Failed to connect to network
destination. Check destination path
File server connection error P. 6-115
2D63 Specified network path is invalid.
Check destination path
Invalid network path P. 6-116
2D64 Logon to file server failed. Check
username and password
Login failure P. 6-116
2D65 There are too many documents in the
folder. Failed in creating new
document.
Exceeding documents in folder:
Creating new document is failed.
P. 6-116
2D66 Failed To Process your Job.
Insufficient Storage space.
Storage capacity full failure during
processing
P. 6-116
2D67 FTP service is not available FTP service not available P. 6-116
2D68 File Sharing service is not available File sharing service not available P. 6-116
2DA0 Expired scan documents deleted
from share folder.
Periodical deletion of scanned
documents completed properly.
-
2DA1 Expired Sent Fax documents deleted
from shared folder.
Periodical deletion of transmitted
FAX documents completed properly.
-
2DA2 Expired Received Fax documents
deleted from shared folder.
Periodical deletion of received FAX
documents completed properly.
-
2DA3 Scanned documents in shared folder
deleted upon user’s request.
Manual deletion of scanned
documents completed properly.
-
2DA4 Sent Fax Documents in shared folder
deleted upon user’s request.
Manual deletion of transmitted FAX
documents completed properly.
-
2DA5 Received Fax Documents in shared
folder deleted upon user’s request.
Manual deletion of received FAX
documents completed properly.
-
2DA6 Failed to delete file. File deletion failure P. 6-114
2DA7 Failed to acquire resource. Resource acquiring failure P. 6-114
2DC0 Job canceled Job canceling -
2DC1 Power failure occurred Power failure P. 6-116
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