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ERROR CODE AND TROUBLESHOOTING

6 - 109

[1C80] Internet FAX transmission failure when processing E-mail job received

Reset the “Received InternetFax Forward”.

[1C81] Onramp Gateway transmission failure

Reset the mail box.

[1C82] Internet FAX transmission failure when processing FAX job received

Reset the “Received Fax Forward”.

[1CC1] Power failure

Check if the power cable is connected properly and it is inserted securely.

Check if the power voltage is unstable.

[ 2 ] RFC related error

[2500] HOST NAME error (RFC: 500) / Destination mail address error (RFC: 500) / Terminal mail

address error (RFC: 500)

[2501] HOST NAME error (RFC: 501) / Destination mail address error (RFC: 501) / Terminal mail

address error (RFC: 501)

Check if the Terminal mail address and Destination mail address are correct.

Check if the mail server is operating properly.

Turn the power OFF and then back ON. Perform the job in error again.

[2503] Destination mail address error (RFC: 503)

[2504] HOST NAME error (RFC: 504)

[2551] Destination mail address error (RFC: 551)

Check if the mail server is operating properly.

Turn the power OFF and then back ON. Perform the job in error again.

If the error still occurs, replace the SYS board.

[2550] Destination mail address error (RFC: 550)

Check the state of the mail box in the mail server.

[2552] Terminal/Destination mail address error (RFC: 552)

Confirm the size on the mail server.

Transmit again in text mode or with lower resolution or divide the document and transmit again.

If the error still occurs, turn the power OFF and then back ON. Perform the job in error again.

[2553] Destination mail address error (RFC: 553)

Check if there is an illegal character in the mail box in the mail server.

[ 3 ] Electronic Filing related error

[2B10] No applicable job error in Job control module

[2B11] JOB status abnormality

[2B20] File library function error

[2B30] Insufficient disk space in BOX partition

[2BC0] Fatal failure occurred

[2BC1] System management module resource acquiring failure

Toshiba e-studio2330c Service Handbook

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