e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
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[71A4] Cryptographic key consistency confirmation failure
[71A6] Device certificate deletion failure
[71A8] CA certificate deletion failure
[71AA] Unidentified error during certificate acquisition from SCEP server
[71AB] Timeout error during certificate acquisition from SCEP server
Classification Error item
Maintenance error Cryptographic key consistency confirmation failed.
Check item Measures
Setting Start up the equipment in the following procedure:[3] + [C] +
[START] 5. Key Backup Restore Then overwrite the
corrupted license key with a normal one.
Classification Error item
Maintenance error The deletion of device certificate failed.
Check item Measures
Setting Restart the equipment and then retry.
Classification Error item
Maintenance error The deletion of the CA certificate failed.
Check item Measures
Setting Restart the equipment and then retry.
Classification Error item
Maintenance error Unidentified error occurred during certificate acquisition from
SCEP server.
Check item Measures
Setting Check SCEP server and the SCEP setting (automatic) on the
TopAccess screen as follows: TopAccess Administration
Security Certificate Management
Classification Error item
Maintenance error Timeout error occurred during certificate acquisition from
SCEP server.
Check item Measures
Setting Check SCEP server and the SCEP setting (automatic) on the
TopAccess screen in the following procedure: TopAccess
Administration Security Certificate Management
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